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Why do I have to trade on OKX Liquid Marketplace?
Why should I trade on OKX Liquid Marketplace? Our Liquid Marketplace is the most powerful on-demand liquidity network on the market, to give traders the power to run any trading strategy, at any size, at the price they want. It provides liquidity-as-a-service (LaaS) allowing traders to tap into endless liquidity through an execution layer that automates trades and settlements off the order book.Published on Mar 13, 2024Updated on Oct 30, 202516What types of partnerships does OKX have?
How can I get my project listed on OKX Drops? Project owners and creators can apply to have their NFT project considered for collaborations on Drops.You can submit your application as below: Go to https://web3.okx.com/drops Once you're on the page, select: Web: select Be an Issuer Select Be an issuer to submit your application App: go to FAQ and find How to be an issuer?Published on Jun 18, 2024Updated on Feb 9, 2026127What should I do if my TRON wallet permissions have been transferred?
You may see error messages such as: “The current TRON account lacks administrator permissions and cannot complete this transaction.”What should I do if my TRON wallet permissions have been transferred? Wallet permission transfers aren’t performed through OKX Wallet, as OKX Wallet doesn’t support permission modification on TRON addresses.Published on Aug 7, 2025Updated on Feb 5, 202612What are decentralized applications (DApps)?
Users thus have full control of their data and privacy and can transfer their data to parties that they trust. This is a dream come true when users migrate from Web2 to Web3. Blockchain experts believe that DApps are powerful vehicles of features in Web3, as they share the philosophy of data decentralization. Most users would be interested in DApp tokens - proof of rewards issued by developers. Users are rewarded tokens based on their participation in the DApp.Published on Nov 3, 2022Updated on Mar 6, 202630What are NFTs?
We considered a diverse universe of assets, and we know you'll dream up many more: Physical property — houses, unique artwork Virtual collectables — unique pictures of kittens, collectable cards “Negative value” assets — loans, burdens and other responsibilities In general, all houses are distinct and no two kittens are alike. NFTs are distinguishable and you must track the ownership of each one separately.Published on Dec 26, 2022Updated on Feb 9, 20262,866What should I do if I deposit to the wrong address?
If you have confirmed that the cryptocurrency, network, and token contract are all correct, but the deposit has still not been credited, please try the following.Published on Oct 15, 2024Updated on Feb 12, 2026232What can I do if I trigger risk control?
Why am I still asked to submit additional materials after my initial submission? Our team may find subsequent issues when verifying your transaction and the submitted information. This requires additional clarification, so we need you to submit more materials.6. How will I be notified once the restrictions have been removed? Our team will reach out to you via email and the OKX App. You can check the update in the OKX app by going to P2P Trading > Profile > Account Restriction Dispute.7.Published on Sep 13, 2023Updated on Jan 26, 20261,779What should I do if I forget to fill in tag/memo?
Learn more: Why do I need to fill in tags (tag/memo) when I withdraw or deposit certain cryptos? If you're having issues with your tag/memo, click the button below. Note: please follow the bot's instructions and complete all required fields in the ticket form (including email, TXID, token type, amount, and network) to help us review your request efficiently.Published on Oct 15, 2024Updated on Mar 4, 2026109How do I authorize a new device when I log in?
For more details on facial recognition failures, please refer to What should I do if facial recognition fails? Note: Please follow here to reset Two-factor authentication (2FA)Device verification When you request device verification, you'll need to open the OKX app on one of your authorized devices. We'll send you a message there. Open it to review new login info and confirm or cancel authorization.Published on Aug 31, 2023Updated on Mar 16, 202613,744What should I do if I release crypto but haven’t received payment?
If the buyer is contactableOn the app: Go to P2P trading > Orders > Select the completed order in question > ChatIf the buyer is uncontactableOn the app: Go to P2P trading > Orders > Select the completed order in question > Dispute For more details on disputes, kindly refer to How to dispute when encountering issues during P2P trading? Note: When receiving payment, always check your...Published on Mar 17, 2023Updated on Feb 2, 202695What should I do if I forget my OKX wallet password?
If you lose your seed phrase and do not have a backup, your assets cannot be recovered, even if you still remember your wallet password. The wallet password alone cannot be used to restore a wallet or recover assets. We recommend checking all possible locations where you may have stored your seed phrase backup, such as handwritten notes or saved records from when the wallet was first created.Q: What should I do if I have imported my seed phrase but still don’t remember my wallet password?Published on Oct 28, 2022Updated on Apr 7, 202613,356What do I need to do when I change my country of residence?
If you need to close positions or manage unsupported assets, your transition journey will be customized to help you navigate these changes smoothly and efficiently.How do I change my country of residence?Published on Apr 10, 2025Updated on Mar 16, 2026546What should I do if I want to withdraw assets that are not supported on other platforms?
The assets have already left the OKX platform. You can only consult the customer support of the receiving platform or wallet to find out how to recover your assets. You can refer to: What should I do if I mistakenly withdraw crypto via the wrong network?3. Ensure that the deposit and withdrawal networks and addresses match. Please confirm whether the other platform or wallet has credited the funds.Published on Apr 8, 2025Updated on Feb 3, 20269What should I do if I deposit BTC less than minimum amount?
Where can I find the minimum deposit amount required for non-BTC?Published on Oct 15, 2024Updated on Feb 12, 202627What should I do if I accidentally deposit crypto that OKX doesn't support?
Always ensure you have sufficient USDT in your funding or trading account. The fee shown on the withdrawal page is paid to blockchain.Published on Sep 26, 2023Updated on Mar 16, 20261,921