All
FAQ
Announcements
Product documents
What is VIP Loan?
What is VIP Loan? VIP Loan supports loans of fixed interest rates for a fixed term of 90 days. Borrowers are charged constant interest during the loan period, providing both predictability and stability. VIP Loan works on a peer-to-peer model, matching lending orders (taker orders) to borrower orders (maker orders). OKX sets the APR based on market conditions, taking into account various factors. Borrowers place orders on the VIP Loan order book, specifying their borrowing amount.Published on Dec 16, 2025Updated on Apr 8, 2026VIP rate adjustment FAQ
For example, this adjustment lowers the futures transaction threshold for VIP 1 from 50 million USDT to 10 million USDT, allowing more users to access VIP fee benefits more easily. For further details, please refer to Updates to Global Fee Framework.Q2: Has the platform removed any VIP levels or reduced fee discounts? This is an optimization upgrade of the VIP system, and no existing VIP levels have been removed.Published on Nov 3, 2025Updated on Feb 1, 2026World Cup VIP Exclusive Gift Set FAQ
VIPs may submit their delivery address, Customization Name and Number on the football Jersey from March 25, 2026 at 12:00PM (UTC+8) to March 31, 2026 at 12:00PM (UTC+8). Notes: Only verified VIP users are eligible. Trial VIP accounts aren't eligible for the World Cup VIP Exclusive Gift Set. Submit your shipping information on time: Please provide an accurate delivery address before the deadline specified above.Published on Dec 19, 2025Updated on Apr 6, 2026313What's OKX VIP and how do I qualify for it?
On the app On the home page, go to Main menu Select the icon to access an expanded page with your profile, settings and shortcuts Once you're at the Personal Center, proceed to the VIP landing page by selecting the VIP menu Enter the VIP program page by selecting the VIP banner Once you're on the landing page, you're able to submit your applicationOn the web On the home page, select the More option and select VIP program Load open the More menu and select VIP program from the list You'll be redirectedPublished on Aug 14, 2025Updated on Mar 4, 202631BTC Yield+ FAQ
However, while you aren't at the VIP level, you won't be able to make new subscriptions.Published on Jul 9, 2025Updated on Mar 4, 20268How can I reduce trading fees?
Below are some effective options:Increase your assets or trading volume If you're a high-frequency trader or an institutional user, you may qualify for VIP status by meeting certain asset or trading volume requirements. You can apply for VIP status if you meet either of the following conditions: Maintain account assets of 100,000 USD or more, or Reach a total trading volume of 1,000,000 USD or more in the past 30 days. After upgrading to VIP status, you can enjoy lower, preferential fee rates.Published on May 19, 2025Updated on Apr 7, 202664Trading Fee Rules FAQ
past 30 days is 150,000,000 USD (meeting VIP 2), and your asset size is 5,000,000 USD (meeting VIP 4), then you will enjoy a VIP 4 fee tier, and all tradings across all business lines are eligible for VIP 4 benefits.Published on Mar 22, 2024Updated on Apr 8, 20261,077Delta neutral strategy account mode
Delta neutral strategy mode is available to VIP users only, including trial VIP users. It’s primarily designed for institutional or professional users running low-risk strategies, such as funding rate arbitrage or index arbitrage.What do I need to enable it? To use Delta neutral strategy mode, your account must be in Multi-currency mode or Portfolio margin mode.What is not supported?Published on Nov 4, 2025Updated on Jan 30, 20263Forced Loan Repayment, Credit Line Liquidation and Risk Unit Terms and Conditions
Borrowers can choose whether or not to include their main account in the Risk Unit; if they do, then the main account would be the operative account where the Creditline / VIP Loan services are provided. In the event that borrowers do not choose to include their main account in the Risk Unit, they may choose to treat a sub-account as the delegated main account where the Creditline / VIP Loan service are provided. Each of the main / sub-accounts can only be part of one Risk Unit.Published on Mar 12, 2025Updated on Dec 9, 202531OKX Orbit FAQ
Currently, only VIP users are able to add friends. Go to Orbit > tap + in the top-right corner > Add Contact. You can search by phone number, email, or UID, or use QR code scanning.Q: Non-VIP users can’t add friends. Why? To combat fraud and protect user privacy, we have adjusted this feature. Non-VIP users currently cannot add friends. We appreciate your understanding and support.Q: Where can I view my added contacts?Published on Mar 31, 2026Updated on Apr 2, 2026What is sub-account?
Ensuring your asset is safe and you can enjoy a better VIP rate during the binding period.Published on Aug 22, 2023Updated on Mar 4, 20261,832Flash Earn FAQ
However, any amount you have already subscribed above the new tier's limit will not be refunded — your existing orders will remain valid.Example: Yesterday, you were VIP 1, with an OKB subscription limit of 1,000. You subscribed 200 OKB. Today, your fee tier drops to Standard User (subscription limit: 50 OKB). You will no longer be able to subscribe to additional OKB.Published on Mar 24, 2026Updated on Mar 26, 20263Disabling cloud sync on your authenticator app
Note: To better protect the assets of VIP users, if you have not bound an authenticator, the OKX app will prompt you to bind an authenticator after opening the app or logging in. The reminder will appear on the Promotion page and on the homepage, but it will only pop up once per day (daily reset at 24:00).Published on May 12, 2023Updated on Apr 2, 20264,587Sub-account update methods and FAQ
Customers are classified as Lite users or VIP members, and this level determines the trading fees applied on the next trading day.Do sub-accounts participate in commission rebates? Yes. If the main account has a commission rate, rebates generated from sub-account trading will be credited to the main account.Will I receive email notifications for sub-account deposits? No. Sub-account deposits won't receive email notifications.Published on Sep 29, 2024Updated on Mar 13, 202618How to use trading bots auto-earn and auto-stake ?
Can non-VIP users use Auto-earn and Auto-stake? Yes. This feature has been available to all customers since October 14.2. Will Auto-earn or Auto-stake affect my strategy operation? No. Eligible assets remain in your strategy account and don't affect open orders, margin usage, or risk controls.3. How are auto-earn, auto-stake rewards calculated and distributed?Published on Oct 24, 2025Updated on Feb 2, 20262