All
FAQ
Announcements
Product documents
Know Your Business (KYB) FAQ
KYB, short for "Know Your Business," is the process of verifying the identities of our institutional customers and any associated individuals with ownership or control, as well as understanding the nature and purpose of your institution’s relationship with OKX.Why does OKX conduct KYB? OKX is required to conduct KYB in accordance with financial crime regulations.Published on Jan 29, 2025Updated on Sep 27, 2025FAQ30Delisting plan of TRX futures contracts
Thank you for your continued support and we assure you of our best services at all times. OKX April 4, 2023 (UTC)Published on Apr 4, 2023Updated on Nov 17, 2025AnnouncementsDelisting plan of BSV futures contracts
Thank you for your continued support and we assure you of our best services at all times. OKX May 20, 2022 (UTC) Click Here to Download OKX App >>> Click Here for OKX Twitter >>> Click Here to Join OKX Official Community >>>Published on May 20, 2022Updated on Nov 17, 2025AnnouncementsAnnouncement regarding OKX's plan to support OM crypto migration
As advised by the MANTRA team in the following X post, OKX will revise the OM ERC20 to MANTRA chain migration schedule. OM transfers, deposits and withdrawals will be suspended at 08:00 UTC on Jan 3, 2026. The migration will take place between 08:00 UTC on Jan 3, 2026, and 22:00 UTC on Jan 5, 2026. Please note that OKX will strive to complete the token migration within the specified time frame....Published on Dec 21, 2025Updated on Feb 11, 2026AnnouncementsOKX announces planned adjustments for XRP indexes and derivatives products
Thank you for your continued support and we assure you our best services at all times. Regards, OKX December 30, 2020(UTC) Click Here to Download OKX App >>> Click Here for OKX Twitter >>> Click Here to Join OKX Official Community >>>Published on Dec 30, 2020Updated on Nov 17, 2025AnnouncementsMartingale Strategy Order Failure Reasons
If the min( 5 USDT , originally planned order size ) ≥ the minimum order size, the retry succeeds and the strategy continues uninterrupted.Price Limit Violation Due to market fluctuations, order book depth, or other objective factors, the order may trigger the price limit control during volatile market conditions. In this case, the system will retry the order using the latest price limit to ensure the strategy continues.Published on Jun 16, 2025Updated on Dec 1, 2025Product documentationWhat's KYC: What to expect and why it matters?
KYC isn’t a one-time task—it’s a continuous process that evolves with your account usage and regulatory changes.Published on Jun 24, 2025Updated on Jan 15, 2026FAQ55OKX official announcement: Reopening of withdrawals and other related updates
At the same time, OKX will continue to further the field of blockchain application development, increase investments in technology and products, and contribute to the healthy and sustainable development of the industry. Finally, thank you to all our users and our community for their support and trust in the platform. OKX promises to continue building more high-quality products and a better user experience.Published on Nov 19, 2020Updated on Nov 17, 2025AnnouncementsOKX to support token migration from BOT to AUCTION
Thank you for your continued support. Regards, OKX Feb. 8, 2021Published on Feb 8, 2021Updated on Nov 17, 2025AnnouncementsSystem Maintenance Announcement for Dual Investment and BTC Yield+
We recommend planning your operations accordingly to avoid any inconvenience. The maintenance is expected to be completed by 10:30, after which all services will resume as normal. Should you have any questions, please do not hesitate to reach out to our support team. Thank you for your understanding and continued support. OKX Team March 16, 2026Published on Mar 16, 2026Updated on Mar 16, 2026AnnouncementsUpdate on OKB volatility
A detailed compensation plan will be released in 72 hours. In addition, we will work to continuously improve OKX's margin position tier rules, risk management controls, and liquidation mechanism to avoid any future abnormal liquidations. Regards, OKX team 23 January 2024 (UTC)Published on Jan 23, 2024Updated on Nov 17, 2025AnnouncementsOKX to adjust options trading fees
In order to continue providing you with high-quality options trading services , OKX option team plans to make the following adjustments to options trading fees at 10:40 am UTC on February 10, 2025: Tier Total OKB holding Assets (USD) or 30-day trading volume (USD) Maker fee Taker fee Lvl 1 < 100 < 100,000 / < 5,000,000 0.030% 0.030% Lvl 2 ≥ 100 < 100,000 / < 5,000,000 0.029% 0.030% Lvl 3 ≥ 200 < 100,000 / < 5,000,000 0.028% 0.030% Lvl 4 ≥ 500 < 100,000 / < 5,000,000 0.027% 0.030% Lvl 5 ≥ 1,000 <Published on Jan 28, 2025Updated on Feb 9, 2026AnnouncementsComprehensive upgrade of the Iceberg bot
Thank you for your continued support. We appreciate your trust in us and assure you of our best services at all times. OKX team July 13, 2023Published on Jul 13, 2023Updated on Nov 17, 2025AnnouncementsOKX completed the token migration from YFV to VALUE
Thank you for your continued support.Published on Nov 16, 2020Updated on Nov 17, 2025AnnouncementsGMX Upgrade on On-chain Earn
Thank you for your continued support. We'll be launching more On-chain Earn products in the coming weeks. Stay tuned for more information. OKX team 8 November, 2024Published on Nov 8, 2024Updated on Nov 17, 2025Announcements