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This article may be reproduced or distributed in its entirety, or excerpts of 100 words or less of this article may be used, provided such use is non-commercial. Any reproduction or distribution of the entire article must also prominently state: “This article is © 2026 OKX and is used with permission.” Permitted excerpts must cite to the name of the article and include attribution, for example “Article Name, [author name if applicable], © 2026 OKX.”Published on Mar 22, 2025Updated on Feb 3, 2026Product documentationHow to transfer crypto from Coinbase to OKX?
This article may be reproduced or distributed in its entirety, or excerpts of 100 words or less of this article may be used, provided such use is non-commercial. Any reproduction or distribution of the entire article must also prominently state: “This article is © 2025 OKX and is used with permission.” Permitted excerpts must cite to the name of the article and include attribution, for example “Article Name, [author name if applicable], © 2025 OKX.”Published on Jun 19, 2025Updated on Jun 26, 2025FAQ6Smart Arbitrage with staking
Disclaimer This article may contain product-related content that is not applicable to your region. It is intended to provide general information only and does not accept responsibility for any factual errors or omissions. The views expressed in this article are solely those of the author and do not represent the views of OKX.Published on May 7, 2025Updated on Nov 4, 2025Product documentationHow can you protect yourself from a phishing attack?
It's recommended to input manually the official website of OKX: https://www.OKX.com. Don't enter sensitive information such as an account password in an unsafe environment or disclose account information to others, especially security related information such as passwords and private keys. OKX has launched anti-phishing code function. You can set the anti-phishing code in User Center > Security Center > Anti-phishing code.Published on Aug 17, 2023Updated on Mar 3, 2026FAQ3,680Smart Arbitrage
Disclaimer This article may contain product-related content that is not applicable to your region. It is intended to provide general information only and does not accept responsibility for any factual errors or omissions. The views expressed in this article are solely those of the author and do not represent the views of OKX.Published on Aug 8, 2024Updated on Mar 11, 2026Product documentationWhat onboarding information is required for a fund?
For example: Certificate of incorporation or business registration certificate (or equivalent official document, such as a business license) Articles of association Register of directors Register of shareholders or beneficial ownership structure chart (must be signed and dated within the past 12 months) Proof of business address (if different from the registered address) Note:For public funds, only the articles of association are required.Complete the following template to finish verification SignPublished on Oct 13, 2023Updated on Feb 12, 2026FAQ113Convert FAQ
You can refer to the following articles to learn more about how to deposit crypto: How do I make a deposit? (app) How do I make a deposit? (web)3. Where can I view crypto after it has been converted using Convert? Converted crypto is automatically deposited into your account.4. Where can I view my Convert transaction history? You can view the transaction history in Portfolio > History > filter Convert type. Select Record on the Portfolio page to view your convert transactionPublished on Sep 5, 2024Updated on Dec 4, 2025FAQ912OKX Beginner's Guide
You'll find FAQ articles covering topics such as account settings, deposits, withdrawals, and more. Select the question mark icon On the app: Open your app and tap the Menu icon. Select the headset icon to browse articles of interest. Select one of the headset iconsWhere can I find OKX Assistant? To access OKX Assistant, follow these steps: On the web: Select the headset icon at the bottom right corner of your screen.Published on Nov 10, 2025Updated on Jan 27, 2026FAQ1Understanding OKX's Security Fund
This article explains the Security Fund's purpose, structure, funding mechanism, and outlines critical disclaimers regarding its operation.1. What's the Security Fund? The Security Fund is a segregated pool of assets, established and fully owned by OKX.Published on Mar 25, 2026Updated on Mar 25, 2026FAQHow do I determine my company type and understand which documents I need to prepare?
Memorandums and articles of association and similar formation documents can be helpful.Review your organizational structure Additionally, you can review your institution's ownership structure, division of management, and governance model to identify the most appropriate classification for its legal structure.Published on Oct 13, 2023Updated on Feb 12, 2026FAQ132What should I do if I deposit to the wrong address?
Recommended actions: App: You can refer to this article and follow the instructions to handle the issue: What should I do if I accidentally deposit crypto that OKX doesn't support? Web: Please submit a support ticket to contact our customer support and provide the relevant information (such as deposit time, amount, transaction ID (TxID), screenshots, etc.). We will assist you with further processing. Step 2: The cryptocurrency and network are correct, but the deposit is still not credited?Published on Oct 15, 2024Updated on Feb 12, 2026FAQ232OKX will support the Midnight (NIGHT) airdrop for ADA, BTC, ETH, SOL, XRP, BNB, AVAX, or BAT holders in certain jurisdictions
Please refer to the following article for more details. Related campaigns You can also earn additional rewards by participating in the Midnight (NIGHT) Flash Earn. For specific rules and participation methods, please refer to the official NIGHT Flash Earn announcement. OKX does not make any representation or promise that the airdrop will occur and disclaims any liability in the event the airdrop does not occur. OKX team December 9, 2025Published on Dec 9, 2025Updated on Dec 10, 2025AnnouncementsWhat's OKX Convert?
Please refer to this article to learn how to use the Convert function: Convert FAQ4. Which crypto can I convert on OKX? With Convert, you can exchange most of the cryptos listed on our platform. It's extremely flexible and convenient to use, allowing you to convert Tether (USDT) to Bitcoin (BTC), Ethereum (ETH), and more, or to convert any balance into your preferred crypto. To get a real-time exchange rate, you only need to select your crypto pair from the drop-down menu.Published on Sep 27, 2023Updated on Mar 17, 2026FAQ2,161What onboarding information is required for a family office?
Certificate of Incorporation or Business Registration Certificate (or equivalent official document, such as a business license) Articles of Association Registration of Directors Registration of Shareholders or Beneficial Ownership Chart (must be signed and dated within the past 12 months) Proof of Business Address (if different from the registered address) Provide identifying information Provide identifying information for the family office, such as your institution’s legal full name, registrationPublished on Oct 13, 2023Updated on Feb 12, 2026FAQ67How do I reset Two-factor authentication (2FA)?
If you have further questions, please check the following relevant articles: I haven't received the SMS code How do I change my login password?Published on Sep 15, 2023Updated on Mar 23, 2026FAQ6,143