All
FAQ
Announcements
Product documents
How do I stay safe from phishing SMS using the name OKX?
If something seems off, contact OKX support through the app for official assistance.What I should NOT do: Don’t click on links from suspicious or unexpected SMS messages. Don’t call phone numbers from SMS messages unless you’ve confirmed their legitimacy through official sources. Don’t share your password, 2FA codes, or wallet keys with anyone—even if they claim to be from OKX. Don’t download apps, extensions, or wallets from unknown or unofficial sources.Published on May 9, 2025Updated on Mar 4, 2026321What's OKX Security Assistant?
If I delete something by mistake, can it be restored? Yes. Click the status and restore it from the deleted process list.What I should keep in mind? When making deposits, withdrawals, or transfers, always verify that the address you enter or paste is correct. If you notice anomalies, stop the transaction immediately and check device security. Trojans and clipboard tampering are common and persistent risk types.Published on Jan 15, 2026Updated on Feb 13, 202614A beginner's guide to identity verification
I'm under the age of 18. Why can't I sign up? Due to applicable local laws and regulations, you must be 18 or older to access our products and services.8. Why do I need to submit a selfie for identity verification? We need your selfie to compare it with your ID and make sure it's really you. We'll store it securely and never share with third parties. For more information, please see OKX's US Privacy Notice.9.Published on Oct 9, 2025Updated on Dec 30, 20253How do I start trading cryptocurrency on OKX with Smart Trading?
Whether you're a crypto newbie dipping your toes into the market for the first time or a seasoned trader looking to optimize your strategies, Smart Trading has something for everyone. Here's how each product caters to different hands-on and hands-off preferences: For the hands-off crypto trader Copy trading: embrace the ultimate "set-it-and-forget-it" approach by mirroring the trades of experienced traders.Published on Apr 7, 2024Updated on Oct 15, 202571Common scam tactics
This serves as a cautionary tale of how trust and financial vulnerability can be exploited in the digital age. The victim met a person on a website who enticed them with a business opportunity, claiming to work for Amazon. The victim was introduced to the Edaytask platform and, believing they could earn money, started completing tasks. However, their earnings froze, and they were coerced into paying money to unlock their earnings, resulting in significant financial loss.Published on Sep 28, 2023Updated on Feb 6, 20262,631
Showing 1-5 of 5 articles