Example: If a user completes their 90th qualifying day on April 10th 2026, their reward will be unlocked on that date. Each tier is tracked independently. Users may unlock greater reward amounts if they reach and maintain higher tiers later within the campaign window. Example: If a user deposits $1,000 on Day 1 and qualifies for that tier, then later deposits an additional $3,000 on Day 10, they will unlock both Tier 1 and Tier 4 if both tiers meet the 90-day AUM rule.

X Layer is a public blockchain, decentralized public blockchain launched by OKX. It isn't a sub-chain or dedicated chain of the OKX exchange. Anyone can deploy projects on X Layer. OKX doesn't endorse, guarantee, or take responsibility for any third-party projects deployed on X Layer. Using decentralized public blockchain projects involves risks. Please refer to the X Layer ecosystem risk disclosure and participate cautiously.

If you'd like to know when you can withdraw your funds, you may check it under your deposit details. Note: in some cases, we may enforce an additional hold of up to 15 calendar days for risk management purposes. This is to help protect users and the platform from fraud, scams, and unauthorized activity.FAQ1. How long does it take to process ACH withdrawals? Withdrawal requests may take up to 3 days to process. While processing, the transaction will display a "Pending" status.

Withdrawal requests may take up to 3 business days to process. While processing, the transaction will display a "Pending" status. Please note that withdrawals are not processed on weekends or U.S. banking holidays.2. Why am I not able to see the "Withdraw USD" feature? To comply with local laws and regulations, USD withdrawals are only available to customers who have made a successful deposit, passed verification and who reside in eligible states within the U.S.3.

A snapshot will be taken on March 25, 2026, at 10:00 (UTC+8). Users who are VIPs at the time of the snapshot will be eligible to receive a World Cup VIP Exclusive gift set. VIPs may submit their delivery address, Customization Name and Number on the football Jersey from March 25, 2026 at 12:00PM (UTC+8) to March 31, 2026 at 12:00PM (UTC+8). Notes: Only verified VIP users are eligible. Trial VIP accounts aren't eligible for the World Cup VIP Exclusive Gift Set.

If your transaction is still pending Delays may occur due to network congestion or low transaction fees. You can monitor updates on blockchain explorer or wait for additional confirmations.When should I contact customer support? You should reach out to customer support via OKX Assistant if: Your OKX transaction shows completed, but your balance hasn’t updated. You accidentally sent crypto to the wrong address or network. But first, visit here.

Sign up by: you must enroll in the campaign by February 16, 2026. Complete by: all 5 buys must be completed by February 20, 2026.What happens if I miss a day? If you miss a day, don't worry—you won't lose your progress entirely. Once you earn your first $5 reward, your streak will simply reset to Day 2. You'll then need to complete 4 more daily buys to get the final reward.

Cost Basis: Starting with crypto acquired on OKX in Tax Year 2026 and sold on OKX in 2026 or later, the form will expand to include the cost basis for these "covered securities" (assets acquired on OKX after the regulation start date).When will I receive my tax forms? Form 1099-MISC: Available by February 2, 2026 (for those who earned $600+ in rewards/staking). Form 1099-DA: Available by February 17, 2026.

Even though OKX may have users' cost basis, it's not required to report on Form 1099-DA cost basis information for transactions that occur in the 2025 calendar year.

The crypto gift campaign will run on December 24, 2025 at 00:00 PT through January 5, 2026 23:59 PT (the “Crypto Gift Campaign Period”) and may be modified, extended, or cancelled by OKX with or without notice. During the Crypto Gift Campaign Period, eligible OKX customers residing in the United States who have completed advanced identity verification (“KYC”) may participate in the crypto gift campaign. Participation is limited to selected users, as determined by OKX in its sole discretion.

US users are expressly prohibited from accessing any of those foreign products and services. © 2026 OKX. Please note that the value of the reward may fluctuate and may not be equal in value at the time a recipient has the ability to withdraw based on market fluctuation. Prices of digital assets, including stablecoins, can and do fluctuate at any moment. Due to such price fluctuations, you may increase or lose value in your assets at any given moment.

In Web3 ecosystems, dusting attacks may occur in different scenarios. The recommended actions depend on where the dust appears. Web3 wallets: If dust appears in your wallet, you can usually ignore it and continue managing your assets as usual. Avoid interacting with the dust or transferring it. Even if the dust is later moved, attackers typically can't establish a meaningful link to your identity.

Malicious Websites and Pop-ups Simply visiting a compromised website or clicking on deceptive pop-up ads may trigger an automatic malware download. This is known as a drive-by download. Social Media Traps Hackers may impersonate legitimate brands or accounts and distribute malicious links through public posts, comments, or group discussions.

Depending on the scenario, please try the following: If your phone is rooted, you may: restore the phone to an unrooted state, or download and log in to the OKX app on an unrooted device If you're using public wifi with security risks, switch to a private, safe network instead. If suspicious applications are running on your device, scanning and removing malware is recommended.

Note: the IRS threshold for this form increases to $2,000 for the 2026 tax year.