The deposit completion time depends on the confirmation speed of network miners and the required number of confirmations by the receiving platform. The main influencing factors are as follows:Network miner confirmation speed Each deposit needs to be confirmed by miners on the blockchain network. The confirmation speed is influenced by network congestion and the transaction fee amount. Higher fees...

To securely custody user assets, a portion of user assets is stored in cold wallets. We will perform cold-to-hot wallet asset transfers from time to time to manage the inventory. However, if assets in hot wallets are not sufficient to meet user withdrawal demands, an extra step is needed to transfer cold wallet assets to the hot wallet. This may cause delays of up to 24 hours to receive...

Here's what you can expect for identity verification: Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here. Waiting times may increase due to the high interest in cryptocurrency. You'll receive confirmation that you’ve been verified by SMS or email.

Please refer to the relevant documentation for more details: How do I find my deposit address and tag/memo/comment?

Learn more: Why do I need to fill in tags (tag/memo) when I withdraw or deposit certain cryptos? If you're having issues with your tag/memo, click the button below. Note: please follow the bot's instructions and complete all required fields in the ticket form (including email, TXID, token type, amount, and network) to help us review your request efficiently.

For more details on facial recognition failures, please refer to What should I do if facial recognition fails? Note: Please follow here to reset Two-factor authentication (2FA)Device verification When you request device verification, you'll need to open the OKX app on one of your authorized devices. We'll send you a message there. Open it to review new login info and confirm or cancel authorization.

You can refer to: What should I do if I mistakenly withdraw crypto via the wrong network?3. Ensure that the deposit and withdrawal networks and addresses match. Please confirm whether the other platform or wallet has credited the funds. Problem scenario: When withdrawing cryptos, the speed of block confirmations on the network, as well as the block confirmation speed of the receiving platform and wallet, determines whether the assets can be received promptly on the recipient's platform.

Where can I find the minimum deposit amount required for non-BTC?

Transfer your USDG from external wallet into your account on our platformWhat can I do with USDG once I have it? USDG is designed to be flexible and productive. You can: Earn weekly rewards automatically: Your USDG balance compounds, generating consistent passive earnings. Trade on our platform: Buy, sell, or swap USDG for other cryptocurrencies instantly on the platform.

Codes may take some time to arrive, and each is valid for 10 minutes. Your account will be locked if you enter incorrect codes 6 times within a period of time. If you're not receiving codes, try these solutions: Clear your browser or mobile app cache, then request a new code. Request a code on different OKX platforms: desktop browser, desktop app, mobile browser, or mobile app.

Refer to your official legal documents On your certificate of incorporation and/or business registration, there should be indicators assigned by the government agency responsible for issuing such documents stating the nature of your institution. Memorandums and articles of association and similar formation documents can be helpful.Review your organizational structure Additionally, you can review...

For example, you can find both the deposit address and tag/memo on the deposit page in the screenshot below: Deposit page with both deposit address and tagHow do I fill in the tag/memo?

You can activate Pay by following these steps:How do I activate it? Go to Simple mode and select Pay from the main menu Select Activate Pay, and set up a secure passkey Complete the security verification and you're all set!Why do I need to create a passkey to activate my Pay account? Pay accounts are based on smart contract wallet architecture. Creating a Pay account automatically generates a unique passkey.

After you have transferred successfully, start your trading journey.How do I start trading in TradingView?

Time-saving: avoid the hassle of copying and pasting multiple details by sharing a single link or image.How can I use order parameters? Follow these steps to share your order details quickly and effectively: Navigate to the trading page: head over to the Trading section, this is where you can view your open and pending orders. Select the order you want to share: identify the specific order you wish to share.