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Limit one reward per eligible participant. Sub-accounts will not be eligible to participate or receive any rewards.Reward description: Each eligible attendee who completes the access code validation process and passes OKX’s advanced identity verification will receive a one-time crypto reward. Limit one reward per eligible participant. Sub-accounts are not eligible.Published on Aug 18, 2025Updated on Nov 17, 20251How do I reverse my trading position with one tap?
The One-tap reverse feature lets you adapt immediately by flipping your position with a single action. Preserve position sizing: the reverse function automatically opens a new position with the same size and leverage settings as your previous one. No need to recalculate or reconfigure your order parameters. Minimize execution errors: reversing a position manually could lead to mistakes in quantity or price input. One-tap reverse reduces that risk by automating the action with default precision.Published on Jul 5, 2025Updated on Mar 19, 20269Why is my deposit not credited even when all information is correct?
When you deposit funds to our platform, if the receiving address, deposit network, and token contract are correct, and there is a record on the blockchain, but the funds haven't arrived, this may be due to the following reasons: There's a delay in syncing the blockchain to the platform: for the token you deposited, there may be a delay in syncing from the blockchain to the platform’s wallet,...Published on Oct 17, 2024Updated on Feb 12, 20261,809How do I level up my trades with Mizar?
Portfolio Management: Mizar users can connect to an unlimited number of exchanges, such as us, and manage all their cryptos and portfolios from one place. Marketplace for Copy Trading: traders can copy the bots of experienced traders with a few clicks and benefit from their track record. Investments can quickly be spread across different markets and asset classes, allowing traders to reduce risk.Published on Mar 28, 2024Updated on Jan 2, 20265How do I turn on my trade confirmation for your order, "Close all", and Reverse position trades?
Learn how you can turn on the trade confirmation as below: Navigate to the Chart settings menu at the side menu of your trading screen Select Settings to load the menu Select Trade Confirmations under Settings Once the Settings option is loaded up, select Trade confirmations You can turn on the notification alert for your order confirmation, aside from "Close all" and Reverse position Toggle on the trade confirmations of your preference If you're wondering how you can turn on the cool-off period,Published on Nov 28, 2024Updated on Sep 10, 202512Buy/sell/convert spread disclosure
This spread is also factored into the discount rate when converting from one cryptocurrency to another. The price includes a maximum percentage spread based on the instrument, as shown in the table below: Asset Spread All pairs 1.00%* *Buy, sell, and convert spreads may vary across different markets and regions. Your order will be routed to one or more market makers, which may include an affiliated entity.Published on Apr 15, 2025Updated on Mar 27, 20262How do I track my assets when trading in Spot and Futures mode?
The new version will also show all of the user's assets, including less than 8-bit assets, while the old version will not.How to only display one of the holds or assets? After selecting the preferred type through the drop-down, the result of the matching condition can be displayed. Once you select Filter after selecting it, you can select which Positions type to display in the list.Published on Oct 23, 2024Updated on Feb 12, 202619What is the New User Full Rebate Program?
Each user can only participate in one campaign at any one time. If a user participates in multiple campaigns, only the last campaign registered will be rewarded. Any and all applicable taxes and all fees and additional expenses, including connection, installation, and/or service costs, related to acceptance and use of the reward are the sole responsibility of the individual reward recipient.Published on Mar 16, 2026Updated on Mar 31, 2026How do I authorize a new device when I log in?
You'll also need to input the security code (one-time password) that they see from the new device to the old device.Security verification Where users have to input all one-time passwords from security features of what you've bound with your account, such as mobile, email, authenticator. Phone verification: when you request phone verification, we'll call the phone number linked to your account. Just follow the voice prompts: select 1 to confirm authorization or 2 to cancel it.Published on Aug 31, 2023Updated on Mar 16, 202613,725How do I check on updates to my support ticket?
Note: Please continue all discussions about your issue within the original support ticket instead of creating new ones. This ensures our support team can see your full conversation history, understand the context clearly, and resolve your issue more efficiently. Keeping everything in one place allows us to provide the most accurate and timely assistance possible.What else should I do? Be specific: Clearly explain your issue or the information you’re providing.Published on Oct 17, 2025Updated on Mar 31, 202645How do I set up a recurring buy plan?
We'll notify you in the app and send you an email 3 days before and one day before execute your order if you don't have enough funds. You can deposit funds to your balance to complete your future orders.6. Why did one of my recurring buy orders fail? And what happens next? Just like one-time orders, if there might not be enough funds in your OKX account or in the payment method you selected to execute the recurring buy plan.Published on Jan 23, 2025Updated on Dec 31, 202550World Cup VIP Exclusive Gift Set FAQ
All rights reserved.Published on Dec 19, 2025Updated on Mar 26, 2026309How do I fix common issues with DEX trading wallet passkeys?
If you see this message, go to Passkey Management and remove any passkeys you no longer use before adding a new one.3. When do I need to reset my passkey? You'll need to reset your passkey if your old device is lost or you accidentally delete the passkey.4. What if I lose my passkey? If only one passkey remains, you won't be able to delete it. In this case, you must reset your Exchange passkey first. Once reset, you'll receive an email link to set up a new passkey for your DEX trading wallet.Published on Nov 4, 2025Updated on Nov 17, 20251Trading Signal Bot FAQs
One-Size-Fits-All Approach: Alternatively, we offer a versatile and general-purpose format suitable for all users. Regardless of whether you use scripts (strategy or study), indicators, or manual charting alerts, this "one-size-fits-all" format adapts to your needs. Both these formats, along with detailed specifications, are readily available in the Alert Msg Specs document.Published on Oct 9, 2023Updated on Mar 31, 2026136US Christmas Crypto Gift Campaign
All rights reserved.Published on Dec 24, 2025Updated on Dec 24, 2025