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How can I protect myself from scammers?
What is the “Please Pay on My Behalf” scam and how can I avoid it? Scammers may use Alipay to send you a “Please pay on my behalf” request and provide a screenshot as proof. If you don’t notice the trick, you could be scammed. If you encounter this behavior, please don't proceed with the payment and kindly submit an appeal immediately.Published on Aug 21, 2023Updated on Mar 3, 202611,977How can I do spot trading with the Jupyter Notebook?
You can also use clOrdId instead of ordId. 1 result = tradeAPI.cancel_order(instId="BTC-USDT", ordId = "489093931993509888") 2 print(result)13. How can I amend an order? For more information on how to amend an order, please read our dedicated guide. You can also use clOrdId instead of ordId. 1 result = tradeAPI.amend_order( 2 instId="BTC-USDT", 3 ordId="489103565508685824", 4 newSz="0.012" 5 ) 6 print(result)14. How can I access the list of open orders?Published on Sep 29, 2023Updated on Sep 10, 2025540What's USDT0 and how do I use it?
USDT0 offers significant advantages over traditional bridged or wrapped stablecoins: Single liquidity pool instead of multiple wrapped versions Direct cross-chain transfers without bridge delays No bridge smart contract risks or wrapped token complications This means there is no more confusion about which USDT version is "authentic" and you can gain access to deeper liquidity pools across all supported chains while enjoying reduced fees without expensive bridge transaction costs.Is USDT0 safe andPublished on Sep 12, 2025Updated on Jan 20, 202622Where can I find the minimum BTC amount required for deposits?
Note: For Lightning network, you can select Lightning on the Network selection page, which will display the minimum deposit amount.Published on Oct 15, 2024Updated on Feb 12, 202633What can I do if my device is running in an unsafe environment?
You can either manually set the correct time or enable automatic synchronization so that your device matches internet time. If the problem still occurs, contact customer support promptly.What should I do if my account is automatically logged out on the PC while using a virtual machine? A virtual machine (VM) is software that simulates a complete hardware system, allowing a single physical computer to run multiple operating systems independently and in isolation.Published on Jan 19, 2023Updated on Feb 12, 2026297How do I use Merchant Coupon Code?
Can I use the same coupon more than once? No, each coupon is for single-use only.2. Where can I check the coupon's validity? Head to My Rewards > Coupons and open the coupon. A timer will show if the code is still valid. For usage issues, check directly with the merchant.3. Can I use an expired coupon? No. Once a coupon expires, it cannot be reissued or extended. Enjoy your reward and happy redeeming!Published on May 19, 2025Updated on Jan 2, 202619How do I use the custom interval feature?
By using the Custom interval feature, traders can refine their market analysis with greater flexibility, making it easier to adapt to different trading strategies and market conditions. Learn how you can use the custom formula feature here.Published on Mar 5, 2025Updated on Sep 10, 20255How do I use the custom formula feature?
By leveraging the custom formula feature, traders can gain a more customized and data-driven approach to market analysis, ultimately enhancing decision-making and trading efficiency. Learn how you can use the custom interval feature here.Published on Mar 5, 2025Updated on Sep 10, 20253How do I use the chart trading layout?
The position and order panel, where all the crucial trading details are displayedHow do I select the chart trading layout? Log in to your OKX account and go to your preferred trading instruments Select Create new Select Chart trading to turn on it Note: You can only create up to 10 workspaces. If you’ve reached the limit, please delete an existing workspace to create a new one.Published on Jan 29, 2024Updated on Feb 12, 2026124What's demo trading and how do I use it?
Once you've switched to Demo trading mode on our platform, you can select any market of interest and start placing trades using the virtual money allotted to your account.What types of trading can I simulate with OKX’s demo trading feature? Our demo trading feature allows you to simulate a range of trading types, including spot, margin, futures and options trading.Can I create sub-accounts in demo trading? No. Demo trading doesn't support creating or managing sub-accounts.Published on Dec 12, 2023Updated on Mar 11, 2026967Where can I find the minimum deposit amount required for non-BTC?
If the deposit amount is less than the minimum amount displayed, the funds will not be credited, nor will they be refunded.How can I find the minimum deposit amount?On the App Launch the OKX app, select Assets at the main menu, then select Deposit Search for the token you want to deposit Choose the appropriate network.Published on Oct 16, 2024Updated on Oct 24, 202551Why can’t I see or use my crypto balance?
Sometimes, you may notice that your deposited or traded crypto isn’t available for use right away. This can feel frustrating, especially if you’re trying to make a trade quickly or need access to your funds urgently. But don’t worry—this may happen because because of how balances are allocated across accounts or how trades are processed.Published on Oct 14, 2025Updated on Jan 15, 20263What's the Spot DCA bot and how do I use it?
Using a trading bot can be a useful tool for users to enhance their trading, but as with all trade, it involves risk. No guaranteed returns or investment advice: the use of Trading Bots doesn't guarantee or ensure positive returns. All information and materials we provide concerning Trading Bots are for informational purposes only and do not constitute financial, trading, or investment advice.Published on Oct 3, 2025Updated on Nov 17, 20253What's the Spot Grid bot and how do I use it?
Using a trading bot can be a useful tool for users to enhance their trading, but as with all trade, it involves risk. No guaranteed returns or investment advice: the use of Trading Bots doesn't guarantee or ensure positive returns. All information and materials we provide concerning Trading Bots are for informational purposes only and do not constitute financial, trading, or investment advice.Published on Oct 3, 2025Updated on Nov 17, 20257How do I use recurring buy trading bot?
They're allowed to review their cumulative Profit and Loss (PnL) performance without any disruption to the user experience. Select Pause to pause your trading or otherwise to resumeCan you set up a buying price range on Recurring buy bot? Yes, you can set it up via the Advanced settings > Buying price range advanced.Published on Aug 30, 2024Updated on Jan 28, 2026586