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What onboarding information is required for a fund?
Provide identifying information Provide identifying information for the government-owned enterprise, such as your institution’s legal full name, registration address, registration number, date of incorporation, principal place of business (if different from the registered address), institution type, and industry, amongst other pertinent and verifiable data.Published on Oct 13, 2023Updated on Feb 12, 2026FAQ115What onboarding information is required for a Trust?
Provide identifying information Provide identifying information for the Trust, such as your institution’s legal full name, and registration address, registration number, date of incorporation, principal place of business (if different from the registered address), amongst other pertinent and verifiable data.Published on Oct 13, 2023Updated on Feb 12, 2026FAQ113What onboarding information is required for a family office?
Certificate of Incorporation or Business Registration Certificate (or equivalent official document, such as a business license) Articles of Association Registration of Directors Registration of Shareholders or Beneficial Ownership Chart (must be signed and dated within the past 12 months) Proof of Business Address (if different from the registered address) Provide identifying information Provide identifying information for the family office, such as your institution’s legal full name, registrationPublished on Oct 13, 2023Updated on Feb 12, 2026FAQ68What onboarding information is required for the government-owned enterprise?
Provide identifying information Provide identifying information for the government-owned enterprise, such as your institution’s legal full name, registration address, registration number, date of incorporation, principal place of business (if different from the registered address), institution type, and industry, amongst other pertinent and verifiable data.Published on Oct 13, 2023Updated on Mar 19, 2026FAQ61What onboarding information is required for a Publicly Traded Company?
Provide identifying information Provide identifying information for the publicly traded company, such as your institution’s legal full name, registration number, incorporation date, registration address, principal place of business, institution type, and industry, amongst other pertinent and verifiable data.Published on Oct 13, 2023Updated on Feb 12, 2026FAQ76What onboarding information is required for a privately owned company?
Provide identifying information Provide identifying information for the government-owned enterprise, such as your institution’s legal full name, registration address, registration number, date of incorporation, principal place of business (if different from the registered address), institution type, and industry, amongst other pertinent and verifiable data.Published on Oct 13, 2023Updated on Feb 12, 2026FAQ277What onboarding information is required for the non-profit organization (NPO)?
Provide identifying information Provide identifying information for the NPO, such as your institution’s legal full name, registration address, principal place of business, institution type, an industry, amongst other pertinent and verifiable data. Provide identification documentation Provide valid proof of identity (PoI) and proof of address (PoA) documents that verify the existence and establishment of the NPO, as well as the identity of each key person involved.Published on Oct 13, 2023Updated on Feb 12, 2026FAQ71What onboarding information is required for a privately owned financial institution?
Provide identifying information Provide identifying information for the privately owned financial institution, such as your institution’s legal full name, registration address, principal place of business, institution type, and industry, among other pertinent and verifiable data.Published on Oct 13, 2023Updated on Sep 27, 2025FAQ138Why is my deposit not credited even when all information is correct?
When you deposit funds to our platform, if the receiving address, deposit network, and token contract are correct, and there is a record on the blockchain, but the funds haven't arrived, this may be due to the following reasons: There's a delay in syncing the blockchain to the platform: for the token you deposited, there may be a delay in syncing from the blockchain to the platform’s wallet,...Published on Oct 17, 2024Updated on Feb 12, 2026FAQ1,809Trading Bot Marketplace FAQ
Increased engagement: by offering a platform where users can interact with and learn from advanced trading strategies, we foster a community of engaged and informed traders. This interaction supports user growth of our brand. Revenue generation: the marketplace can generate additional revenue for us through commissions on bot transactions and subscriptions, contributing to the platform's financial health and sustainability.Published on Jun 13, 2024Updated on Jan 2, 2026FAQ51How do I publish or subscribe to a signal on Signal Marketplace?
Check your signal revenues. As a signal provider, you can check your signal revenues on Marketplace dashboard Note: look for your account status within the details section.Published on Mar 12, 2024Updated on Mar 4, 2026FAQ44Integrating OKX Signal Bot with Runbot.io
This information can be found in your backtest infos. On the Backtest Stats box, click "Backtest information", and read "Max position leverage". "Invested Margin x Leverage" only means the result of the maximum cap size allowed by your OKX bot. If you want to use "cross-mode", you can lower the invested margin and increase the leverage. Click "Create"! On Runbot, click "Save changes" and "Run the bot" to start your automated trading with OKX Signal Bot and Runbot!Published on Nov 8, 2023Updated on Apr 1, 2025Product documentationAnnouncement from OKX regarding the delay of USDG (Global Dollar) listing
Risk warning: The foregoing overview and information, some of which may be provided by third parties and not OKX, are for informational purposes only. OKX does not guarantee the accuracy or completeness of any information contained herein and such information does not constitute any representation, warranty or any financial, investment or other form of advice by OKX.Published on Jun 5, 2025Updated on Nov 17, 2025AnnouncementsAnnouncement from OKX regarding the delay of Hyperliquid (HYPE) listing
Risk warning: The foregoing overview and information, some of which may be provided by third parties and not OKX, are for informational purposes only. OKX does not guarantee the accuracy or completeness of any information contained herein and such information does not constitute any representation, warranty or any financial, investment or other form of advice by OKX.Published on Nov 3, 2025Updated on Nov 17, 2025AnnouncementsZero-Fee Promotion Ending for USDT-USDⓈ
Risk warning: The foregoing overview and information, some of which may be provided by third parties and not OKX, are for informational and educational purposes only. OKX does not guarantee the accuracy or completeness of any information contained herein and such information does not constitute any representation, warranty nor any financial, investment or other form of advice by OKX.Published on Dec 24, 2025Updated on Dec 29, 2025Announcements