All
FAQ
Announcements
Product documents
How do I make a deposit? (app)
Select here to learn more about how to deposit crypto with a tag/memo.Published on 22 Aug 2023Updated on 26 Jan 2026FAQ148,416How do I make a withdrawal? (web)
When depositing or withdrawing crypto, make sure the network used matches the network of the destination; otherwise, your assets may be lost. After you submit a withdrawal request, it will go through 4 statuses: Withdrawal Requested, Pending, Withdrawing, Completed. When the withdrawal details page shows Completed, it means the assets have left the platform. You will need to contact the support team of the receiving platform or wallet to verify receipt.Published on 22 Aug 2023Updated on 24 Feb 2026FAQ1,565How do I make a withdrawal? (app)
For more details, please refer to How do I transfer/deposit crypto with my sub-accounts?Published on 22 Aug 2023Updated on 19 Mar 2026FAQ5,799How do I make a deposit? (web)
Click here to learn more about how to deposit crypto with a tag/memo.Published on 13 Aug 2023Updated on 26 Jan 2026FAQ7,538Introducing BRWL(Blockchain Brawlers) on OKX Jumpstart
Introduction About Blockchain Brawlers is a play-to-earn game created by WAX studios featuring a hilarious and entertaining cast of NFT characters. Overview Created by WAX Studios, Blockchain Brawlers is the rowdiest play-to-earn game in metaverse history, featuring a hilarious and entertaining cast of NFT characters.Published on 24 Mar 2022Updated on 17 Nov 2025AnnouncementsHow do total Profit and Loss (PnL) and Grid profits work for Spot Grid?
While Grid Profits gives you a clear view of how much your bot has earned from grid trading alone, it doesn’t reflect: Unrealized gains/losses from open positions Any Earn interest Trading fees not tied to grid execution Therefore, Total PnL gives a full picture of your bot’s performance. Grid Profits is meant for reference and breakdown purposes.Published on 20 Jun 2025Updated on 26 Nov 2025FAQ52OKX Will Make Changes to the 'Get Fee Rates' Interface
fee rate for crypto-margined futures and perpetual contracts takerU String TakerU fee rate, only applicable to futures and perpetual contracts makerU String MakerU fee rate, only applicable to futures and perpetual contracts delivery String Delivery fee rate exercise String Fee rate for exercising the option level String Fee rate Level instType String Instrument type ts String Data return time, Unix timestamp format in milliseconds, e.g. 1597026383085 Please carefully assess potential impacts and makePublished on 15 Apr 2022Updated on 17 Nov 2025AnnouncementsAuto-Deleveraging: what it is and how it affects your positions
At that price, the residual value of the liquidated position is approximately equal to the maintenance margin balance. Once a match between a loss-making position and an opposing deleveraged position is made, both positions are offset against each other and closed. This realizes the loss on the loss-making position and any profit on the deleveraged position. Deleveraged positions won’t gain any further profit without you placing a new order into the order book.Published on 16 Dec 2020Updated on 12 Feb 2026Product documentationManaging RFQs on the RFQ board
Finally, selecting the checkboxes on the RFQ Board in the "Action" column for any live RFQs will activate the "Kill Selected" button at the top right corner of the RFQ Board, which will instantly cancel any of your quotes or RFQs on those selected lines.How do I know when my RFQ will expire? How do I know when a maker's quote will expire? On the RFQ Board is a column labeled "Time Left". The value in this column indicates how much longer the RFQ will remain live until it expires automatically.Published on 30 Jun 2022Updated on 10 Sept 2025FAQ15Interest-free period change for Institutional Loan and Simple Earn fixed
As Institutional Loan borrowers, if you repay the loan more than 72 hours before maturity, you will be charged an extra prepayment fee equivalent to 100% of the residual interest. If you repay in the last 72 hours before maturity, remaining interest for the number of full hours until maturity won’t be charged.Published on 7 Nov 2025Updated on 7 Nov 2025AnnouncementsSatoshi test FAQ
Why do I need to perform the Satoshi test? The Satoshi test helps ensure compliance with the Travel Rule and enhances the security of transactions by verifying that you control the wallet address involved in the transaction.3. How much cryptocurrency do I need to send for the Satoshi test? You'll need to send a random amount specified by us, typically worth 5 USDC, for the test. This amount will be specified during the verification process.4.Published on 28 May 2024Updated on 15 Oct 2025FAQ39How do I trade smart with the right leverage?
Make sure to set a suitable leverage setting and avoid setting leverage above 20x.Published on 8 Aug 2023Updated on 9 Feb 2026FAQ1,031How do I buy crypto with GrabPay?
GrabPay is a trusted mobile wallet and digital payment solution widely used across Singapore and Southeast Asia that lets you make purchases using your linked payment methods. You can now use GrabPay to buy crypto instantly on our platform—via app and web.How do I own a crypto with GrabPay?Published on 28 Jan 2026Updated on 26 Mar 2026FAQHow do I activate my Pay?
You can activate Pay by following these steps:How do I activate it? Go to Simple and select Pay from the main menu Select Activate Pay, and set up a secure passkey Complete the security verification and you're all set! Verify your identity for full accessWhy do I need to create a passkey to activate my Pay account? Pay accounts are based on smart contract wallet architecture. Creating a Pay account automatically generates a unique passkey.Published on 16 Sept 2025Updated on 28 Jan 2026FAQHow do I trade with OKX on TradingView?
In this article, we'll explore how the integration of OKX and TradingView benefits crypto traders and why this is a game changer for the crypto industry.How do I connect to OKX with TradingView? You can easily log in or register with us using a social account like Google or Telegram, which makes it very convenient to connect to TradingView. Note: if you don't have an account on our platform, start with signing up. If you have an OKX account, skip to the login steps below.Published on 29 Jul 2025Updated on 20 Jan 2026FAQ65