Device-related issuesApp permissions Kindly ensure that our app has been granted permission to access your phone's photo album and camera, as well as permission to use storage space. You can configure this through your phone's app permission settings.App version Update the app to the latest version and try again.

Yes, you can upload a QR code from your photo album.7. Which crypto tokens can I use to make a Scan to Pay payment? You can pay with USDG, USDT or USDC on X Layer that are held in your Pay account. Scan to Pay with other crypto tokens or networks are currently not supported yet.8. Can I cancel a Scan to Pay transaction after I start the process? You can cancel your payment as long as you haven't confirmed the payment with your Passkey.