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Common scam tactics
For more details on the common working fraud, refer here. Scammers offer attractive promotions to lure the user to deposit a small amount of funds and earn attractive profit Some of the scammers will offer some easy, well-paying and flexible fake job opportunities which might include online marketing, data entry, product testing and others.Published on 28 Sept 2023Updated on 6 Feb 20262,598How do I select the correct network for my crypto withdrawals and deposits?
A common mistake beginners can make is selecting the wrong network when sending your crypto. Make sure you're selecting the correct network so that your transaction is successful. Crypto tokens are only compatible with the blockchain(s) they are built for transacting on. Each chain uses its own cryptography, which means each chain speaks its own "language".Published on 22 Aug 2023Updated on 5 Jan 202621,304How do I stay safe from phishing SMS using the name OKX?
These phishing messages are crafted to look official and may contain urgent alerts.Scammers use these tactics to create a sense of urgency and panic, pushing users to act quickly without verifying the information.What are the common scam tactics? Impersonation tactics: Fraudsters may use the official OKX name to appear legitimate. Common scam messages: Messages claiming account issues, reward collection, or security verification designed to lure users.Published on 9 May 2025Updated on 4 Mar 2026321Why can't I join or claim rewards from a campaign?
If you trigger risk controls for a specific campaign, it doesn't necessarily mean you'll be restricted from participating in other campaigns. New campaigns are launched regularly, so please check the Campaign Center for additional opportunities.How long does it take to receive my campaign reward if I am eligible? The time it takes to receive your campaign bonus depends on the campaign type and its terms.Published on 10 Jun 2025Updated on 17 Mar 202614,100What's OKX Security Assistant?
Common reasons for uninstall or delete failures include insufficient permissions, system protection or self-defense mechanisms, or files or processes being in use.Published on 15 Jan 2026Updated on 13 Feb 20266Passkey FAQ
When setting up a passkey on Android, you can choose to use common biometric methods such as fingerprint or face recognition for easier and more secure access.6. What if I receive a message saying passkeys aren't supported in my region? If you see a message stating that the Passkey feature is not supported in your region on this device, it may be due to an outdated app version.Published on 19 Mar 2025Updated on 4 Mar 2026116Building RFQs
If you need to broadcast to any more, please submit additional RFQsWhat do the tabs in the pre-defined strategies section mean? These sections sort pre-defined strategies based on the intended objective of the strategy.Published on 30 Jun 2022Updated on 12 Feb 202630How do I change my login password?
password reset issues If you see any of the issues below, try the related solution.Operation limit reached This means the password reset was attempted too many times, you can wait for a while and try again later.Didn’t receive the SMS verification code Please check your mobile signal.Published on 22 Aug 2023Updated on 4 Mar 202619,532How can you protect yourself from a phishing attack?
This article will outline several common phishing attack techniques and provide our customers with security tips. Please remain vigilant against these tricks and ensure the safety of your assets.2. What are the common tricks of phishing attacks? Phishing attacks mainly include email attack, pharming and so on. Email attack: the attacker sends seductive or misleading email to the target user. The email often carries the link of phishing website or the download link of Trojan horse program.Published on 17 Aug 2023Updated on 3 Mar 20263,667Affiliate FAQ
What are the common reasons my invitees fail to establish a binding affiliate relationship with me? The common reasons include: They entered the wrong invitation code during registration, preventing the establishment of the invitation relationship. They completed registration through a paid advertisement channel, which does not allow for the binding of the invitation relationship with you.Published on 4 Dec 2024Updated on 17 Mar 2026719McLaren Race Rewind Singapore Winners
A NFT with the livery design and sound bite is common across all rarities. Below is a list of winners for Ultra Rare and Rare rarities: Winner List: Rarity Wallet Address Ultra-Rare Coming Soon! Rare Coming Soon!Published on 18 Sept 2024Updated on 8 Sept 202513Why is my OKX app not working?
This guide explains common causes and practical solutions to help you restore access quickly.Why is my OKX app not working? There are several reasons why the app may stop working or crash.Published on 16 Mar 2026Updated on 16 Mar 2026Block trading basics
They are common among institutional investors, hedge funds and high-net-worth individuals deploying significant capital. When executing large orders on exchanges, traders risk impacting the market and causing price slippage. Alternatively, via private negotiations, they can predetermine a settlement price by requesting-for-quote from a market maker.What is an RFQ?Published on 29 Jun 2022Updated on 6 Mar 202616Trading Signal Bot FAQs
What does this mean? This error message indicates that the value you've entered for the "instrument" field in your alert message doesn't match the required format specified in our Alert Msg Specifications. To address this issue, refer to the documentation for a comprehensive breakdown of the expected content for each field. For example, a common mistake involves entering the instrument as "BTCUSDT" instead of "BTCUSDT.P," inadvertently omitting the ".P" at the end.Published on 9 Oct 2023Updated on 27 Jan 2026136How do I fix errors when submitting my institutional verification?
Common issues arise from incorrectly formatted address or ID/Tax number fields. Complete these fields manually, avoiding any auto-fill features. Missing information may cause your application to be declined or remain marked as In progress. Double-check that all required fields are accurately completed. If you're unable to proceed as you're waiting for your team to prepare certain documents, you can continue working on other parts of the application.Published on 10 Oct 2024Updated on 8 Oct 202560