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How do I download a P2P order receipt?
Select Download option to proceed to the next phase You can also click Download on the order detail page. Select Download button to proceed to the next phase Once the download is completed, check the Downloaded section of your browser to see if the download was successfulPublished on 17 Dec 2024Updated on 9 Feb 202668How do I download my account statements?
Select download to download the statementI want to download account statements with full address To download your statements with a full address, please follow the steps here.Published on 6 Nov 2024Updated on 4 Mar 202673How do I back up my wallet to iCloud, Google Drive and Huawei Cloud?
When you recall your first backup password, you can continue using it to restore wallets.How do I back up my wallet with iCloud, Google Drive or Huawei Cloud? If you choose to back up your wallet with iCloud or Google Drive, you'll store your wallet's seed phrase safely in your iCloud, Google Drive or Huawei Cloud. To back up your wallet with iCloud, Google Drive or Huawei Cloud, you need to set a password to protect your seed phrase.Published on 12 Jan 2023Updated on 2 Mar 20269,501What's OKX Web3 wallet?
Cloud back up: if you choose to back up with Cloud, your wallet's seed phrase will be securely stored in iCloud, Google Drive, or Huawei Cloud. To back up your wallet using these services, you must set a password to protect your seed phrase. This password will be required when restoring your wallet. Each Apple ID, Google account, or Huawei ID is linked to a single backup password. If you back up another wallet, you'll need to verify the previously set password.Published on 5 Sept 2023Updated on 12 Mar 2026101,106How do I link an authenticator app?
Download Authenticator App through App Store or Google Play Store If you're using an Apple Device, search and download the Authenticator app through the App Store.For Android devices, you can download the app from Google Play (your device must be able to access Google services).Published on 29 Aug 2023Updated on 25 Mar 202615,954How do I secure my MPC wallet?
It's highly recommended to back up your Share 3 to your device's cloud (iCloud, Google Drive, or Huawei Cloud) to prevent the loss of your assets. To back up your Share 3 data, go to your device's cloud service and set your password for encryption. Share 3's data will be uploaded to your device's cloud and it'll be removed from your device to secure your private key shares.Published on 22 Aug 2023Updated on 17 Nov 2025415What is AA Smart Account?
Supported import methods include: Keyless wallet recovery Cloud backup restore (iCloud, Google Drive, or Huawei Cloud) Seed phrase Private keyStep 2: How your AA Smart Account is retrievedCase 1: Keyless wallet or private key wallet If your AA Smart Account was created under a keyless wallet or a private key wallet, it will be automatically retrieved after the wallet is imported, as long as the AA Smart Account has a balance.Case 2: Seed phrase wallet If your AA Smart Account was created under aPublished on 4 Sept 2023Updated on 9 Feb 20266,099How do I verify OKX's ownership and balance of the wallet address?
Open the terminal program Mac system: Terminal Windows system: Command Prompt Run the command and locate the directory of the downloaded folder. In our case, enter the command cd ~/Downloads/proof-of-reserves Enter the following command in terminal (The file name can be replaced with another file that needs validation) Mac: .Published on 26 Sept 2023Updated on 26 Jan 2026996How do I create/import an OKX wallet?
Getting started on App Go to our website and select Download app. Alternatively, you can also search OKX on the App store or Google play. Select Download app at the top right corner How do I create a new OKX wallet or import an existing OKX wallet? Creating a new OKX wallet or importing an existing OKX wallet is simple and hassle-free.Published on 24 Aug 2023Updated on 12 Feb 20263,815How do I check my deposit progress?
If you need records older than 90 days, you'll need to download order history from the web. Refer to How do I download my account statements?Published on 13 Aug 2023Updated on 3 Mar 20268,789How do I check if an email is officially from OKX via EML file?
By reviewing the technical authentication fields in the EML file (such as SPF, DKIM, and DMARC), you can determine whether the email was truly sent from OKXs official servers.How do I download and verify through the EML file?Step 1: Download and open the EML file Download the EML file on your desktop. Log in to your email account.Published on 24 Nov 2025Updated on 4 Mar 202615How do I authorize a new device when I log in?
To download the OKX app, you can download via: Android: Download via Android/HarmonyOS system methods iOS: Log in to your Apple ID in the App Store, then search for OKX to download.Published on 31 Aug 2023Updated on 16 Mar 202613,698How to claim my RL OKXclusive Pass?
To get the RL OKXclusive Pass, you will need to download the OKX App first. Please follow this step-by-step tutorial to create your crypto wallet and claim the RL OKXclusive Pass.Published on 5 Apr 2023Updated on 12 Sept 202537How do I connect my Keystone Hardware Wallet to OKX Wallet?
OKX app Open the OKX official website, and download the OKX app. You can also search OKX on the App Store or Google Play. OKX Wallet browser extension You can download the extension from Google Chrome Webstore.Published on 8 Nov 2023Updated on 2 Mar 202612,642How do I reset Two-factor authentication (2FA)?
and you'll be prompted to download the OKX app to proceed Note: you may need to provide your ID document and complete facial recognition for verification purposes.I can't log in to my accountOn the app If you remember password but fail two-factor authentication (2FA) Log into your account as usual, then the system will trigger two-factor authentication Select Switch authentication method > Reset two-factor authentication > Reset phone/email/authenticator app, and select Confirm Fill in the verificationPublished on 15 Sept 2023Updated on 23 Mar 20266,137