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Managing RFQs on the RFQ board
What happens if no one quotes my RFQ before it expires? If no one quotes your RFQ before it expires then the RFQ status will change to "expired" meaning it is no longer available. This may be because your RFQ is more complex than any of our Market Makers are willing to price. Try splitting your RFQ into multiple trades, grouping similar instruments together or submitting an illiquid or otherwise...Published on 30 Jun 2022Updated on 10 Sept 202515How do I manage my P2P settings?
You can manage your P2P trading settings on the website or in the OKX app (only in Pro mode). Your P2P profile shows your info, reviews, security settings, payment methods, and merchants you follow or block. To find P2P settings, follow these steps: Web: select Buy crypto from the navigation menu > P2P trading > My profile App, Pro mode: open menu and select Buy crypto > P2P trading > ProfileHow do I add or delete payment methods?Published on 22 Aug 2023Updated on 17 Mar 20262,523How do I manage my wallet? (app)
OKX Wallet is a non-custodial and decentralized multi-chain wallet that provides one-stop asset management, secure storage, transfer, and other features for global users. Using a seed phrase to create an on-chain identity, users can secure and conveniently manage their assets on various networks, such as Bitcoin and Ethereum etc, across multiple platforms (iOS, Android, and web extension), and also supports multi-seed phrase import and derivation of addresses.Published on 22 Aug 2023Updated on 12 Feb 20261,970How do I manage my wallet? (web)
OKX Wallet is a non-custodial and decentralized multi-chain wallet that provides one-stop asset management, secure storage, transfer, and other features for global users. Using a seed phrase to create an on-chain identity, users can secure and conveniently manage their assets on various networks, such as Bitcoin and Ethereum etc, across multiple platforms (iOS, Android, and web extension), and also supports multi-seed phrase import and derivation of addresses.Published on 22 Aug 2023Updated on 21 Feb 2026887How do I manage my copied trades?
Enter the My trades section to view your copy trades You can select Manage to adjust the copy settings for new positions from that trader, or to stop copying that trader. Note: gather the details from either Spot or Futures option, as Bots refer to trading bots trade and Structured refer to any of the structured products' deal you've done.Published on 22 Dec 2022Updated on 9 Feb 2026307How do I manage my collection on OKX Marketplace?
You're now able to manage your collection on our Marketplace:1. Listing your collection OKX Marketplace supports various networks and protocols for listing collections and NFTs. Collections are automatically listed based on supported networks like EVM and SOL, with monitoring of on-chain transactions to ensure adherence to protocol standards. You may also submit your Ordinals collections on your own.Published on 7 Jun 2024Updated on 26 Jan 20262,475How do I manage my BTC collection on OKX Marketplace?
You're now able to manage your collection on our Marketplace:1. Listing your collection OKX Marketplace offers support for a wide range of networks and protocols to list collections and NFTs. Collections are automatically listed on networks such as BTC and EVM, with continuous monitoring of on-chain transactions to maintain compliance with protocol standards. For detailed guidance on listing an Ordinals collection, you can refer to this article.2.Published on 7 Jun 2024Updated on 12 Sept 2025822How do I manage my assets in my OKX wallet? (app)
For step-by-step instructions, see: How do I manage my wallet?Published on 25 Sept 2023Updated on 12 Mar 202617,499How do I manage my assets in my OKX wallet? (web)
You can find it in Manage crypto > Custom crypto Select custom crypto to customize crypto Select a network, enter the contract address, and select Confirm to add cryptoPublished on 22 Aug 2023Updated on 3 Mar 2026416How do I manage BRC-20 assets in OKX wallet? (app)
Open the Web3 Wallet, select Wallet management > Add wallet > select Import wallet, then enter your seed phrase or private key to complete the import. 3. How do I manage my BRC-20 assets? If you don't have an OKX wallet, you can create it in your OKX App. If you have your OKX wallet, you can import it into your OKX App. Go to Manage crypto, search for your desired BRC-20 token and add it to your crypto list. Find your desired BRC-20 token and add it to your Crypto list 4.Published on 22 Aug 2023Updated on 12 Feb 20261,485How to fix passkey error 50162 on Android devices
Once this is done, proceed to the next step: deleting the damaged passkey in your Google Password Manager.How do I delete the damaged passkey in my Google Password Manager? Note: Delete the same passkey in Google Password Manager is a very important step. If you skip this step, any new passkey you create may still fail due to the previously corrupted passkey stored in Google. To delete the same passkey in Google Password Manager, please go to the Google Play Store app.Published on 8 Dec 2025Updated on 26 Dec 20251,017What to do in the event of a trade error
In this case, please reach out to your account manager or our support team. We will then explain your situation on your behalf to the counterparty while respecting their desire to remain anonymous and work towards a solution.Published on 30 Jun 2022Updated on 12 Feb 202696Which types of institutions are supported by OKX?
We support a wide range of institutions, providing tailored solutions for businesses, financial organizations, and professional traders. Whether you're an institutional investor, hedge fund, or enterprise, we offer advanced trading tools, secure services, and scalable solutions to meet your needs. Explore how we can empower your institution in the rapidly evolving digital asset space.Published on 29 Jan 2025Updated on 27 Sept 202540What should I do if I want to withdraw assets that are not supported on other platforms?
Solution: Once your withdrawal status is marked as "Withdrawing" or "Transferred Out," it means the assets have left the OKX platform. You can only consult the customer support of the receiving platform or wallet to find out when the funds will arrive.Published on 8 Apr 2025Updated on 3 Feb 20269How do I prevent self-trade and improve my API trading efficiency and protection?
Traders with multiple sub-accounts: for traders managing multiple sub-accounts, the Self-Trade Prevention feature provides a robust solution. You can define your own unique Self-Trade Prevention's ID for each sub-account, giving you full control over preventing inadvertent self-trades within each sub-account. This empowers you to execute diverse trading strategies across various sub-accounts with confidence, as the ID can be customized according to your specific needs.Published on 11 Jun 2024Updated on 14 May 202511