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Perpetual Swap Officially Launched on OKX Website and App
Dear valued customers, OKX Perpetual Swap is officially launched on our website and app. The Perpetual Swap is OKX’s latest derivative product characterized by no expiry and delivery. At the first phase, it supports BTC with a maximum of 100x leverage. The Perpetual Swap also features mark price, tiered maintenance margin ratio system, and partial liquidation mechanism for better risk management.Published on 19 Dec 2018Updated on 17 Nov 2025AnnouncementsPerpetual Swap Officially Launched on OKX Website and App
Dear valued customers, OKX Perpetual Swap is officially launched on our website and app. The Perpetual Swap is OKX’s latest derivative product characterized by no expiry and delivery. At the first phase, it supports BTC with a maximum of 100x leverage. The Perpetual Swap also features mark price, tiered maintenance margin ratio system, and partial liquidation mechanism for better risk management.Published on 19 Dec 2018Updated on 17 Nov 2025AnnouncementsHow do I manually cancel my transactions on the official deBridge website?
Once you've submitted your order but it's in the pending state for too long, you can try to manually cancel it from the deBridge platform by following the steps below: Head to the official deBridge website: Start connecting your wallet by selecting Connect wallet on the website Connect the wallet to start the redeeming process Enter the transaction history page by selecting the Clock option Get the list of transactions from the history option When you're on the transaction history page, look forPublished on 10 Sept 2024Updated on 12 Sept 2025FAQ43How do I manually redeem my funds on the official Portal Bridge website?
Once you've submitted your order but it's in the pending state for too long, you can try to manually redeem your assets from the Portal Bridge by following the steps below: Copy your transaction hash by going to Trade > Swap > Transaction History on the web or app. Choose the transaction, then select Transaction Details to access and copy the transaction hash Select the transaction details Copy...Published on 11 Sept 2024Updated on 12 Sept 2025FAQ28How can you protect yourself from a phishing attack?
Pharming: the attacker spots the vulnerability of the user's computer system and modify the file about DNS information stored in the user's computer with malicious code, and replaces the website address that the user would visit with the phishing website address. After entering the legitimate website address in the browser, the user will be auto-redirected to the phishing website address. If the user isn't aware of this, the attack is successful.Published on 17 Aug 2023Updated on 3 Mar 2026FAQ3,680How do I mint NFTs?
Step 1: Find the NFT project and its official website Identify the NFT project you want to mint and make sure you access the project’s official website or launch page before proceeding.Step 2: Connect your wallet Open the NFT project website if you already own a wallet, connect it to the NFT project website. You can also create a non-custodial wallet through OKX Web3 Wallet, MetaMask, etc. Note: Double-check the signature message and be on alert against any scams.Published on 5 May 2023Updated on 28 Jan 2026FAQ665OKX P2P verified merchant service agreement
Links to third-party websites In order to implement identification information review, this Site may link to third-party websites (such as online banking websites, identity authentication solutions) (“Linked Websites”).Published on 15 Sept 2023Updated on 28 Jan 2026FAQ707OKX Web3 Announcement about X Layer support on Uniswap
To start using Uniswap on X Layer, just visit Uniswap’s official website and select the token pair on you’d like to trade on X Layer. For more information and ecosystem updates, check out X Layer’s official website. Thank you for your continued support. We will keep expanding the X Layer ecosystem and delivering high-quality decentralized products and services to our users. X Layer team January 16, 2026Published on 16 Jan 2026Updated on 19 Jan 2026AnnouncementsOKX Web3 announcement on the X Layer bridge
For available third-party bridge options, please visit our official website: https://web3.okx.com/zh-hans/xlayer/bridge. Thank you for your continued support. We will keep expanding the X Layer ecosystem, and X Layer will continue to provide you with high-quality products and services! OKX Web3 team Aug 8, 2025Published on 8 Aug 2025Updated on 12 Sept 2025AnnouncementsDisclaimer for machine translation
Many pages on this website, including but not limited to our terms of service, product descriptions, and FAQs, have been translated using machine translation. We make reasonable efforts to provide accurate translations. However, no automated translation is flawless. The official text for all documents on this website is English. While we have provided translated documents as a convenience for our users, you should be aware that these documents may contain discrepancies from the English version.Published on 29 Aug 2023Updated on 8 Oct 2025FAQ98My mobile phone isn't working, what should I do?
I tried everything but nothing helped If you have any questions, start with our AI chatbot: you can find it in our support center on the website or in the app. You can also contact our customer support through chatbot.Published on 22 Aug 2023Updated on 27 Jan 2026FAQ461My authenticator app isn't working, what should I do?
Try entering codes on different platforms: OKX website in desktop browser, OKX website in mobile browser, OKX desktop app, or OKX mobile app. If this doesn't help, you'll need to change or unlink your authenticator app.Published on 11 Aug 2023Updated on 9 Feb 2026FAQ1,965How do I manage my P2P settings?
If you have any questions, start with our AI chatbot: you can find it in the OKX Support Center on the website or in the app. You can also contact our customer support through chatbot.Published on 22 Aug 2023Updated on 17 Mar 2026FAQ2,527How do I stay safe from phishing SMS using the name OKX?
Here are a few simple but powerful steps you can take to stay safe:What I should do: Always verify information directly through the OKX app or official website. Avoid relying solely on SMS. Turn on Two-Factor Authentication (2FA) to strengthen your account’s security. Monitor your login activity in the app regularly for any suspicious devices or IP addresses. Save and use only the official OKX website (https://www.okx.com/) and download the app from verified app stores.Published on 9 May 2025Updated on 4 Mar 2026FAQ321How to prevent phishing emails?
The email directs you to non-official websites OKX will never ask you to handle account issues through third-party websites. If you're prompted to log in, verify, or resolve issues on a non-OKX page, the email is unsafe. The email asks for sensitive information OKX will never request your password, seed phrase, private key, or identity documents through email. The email contains odd writing Many phishing emails have unusual grammar, spelling mistakes, or unnatural wording.Published on 24 Jun 2025Updated on 16 Dec 2025FAQ3