All
FAQ
Announcements
Product documents
Changes to V5 API WebSocket subscription parameter and URL
The WebSocket channels below (see Table 1 for details) are now available from "/business" URL. The current URL ("/private" or "/public") will no longer service the WebSocket channels listed below from 20 June 2023. The changes apply to both demo and live trading. Please change the URL as soon as possible. Please complete the "instFamily" change listed above first, then switch to the new "/business" URL.Published on Apr 24, 2023Updated on Nov 17, 2025AnnouncementsHow do I download my account statements?
Select download to download the statementI want to download account statements with full address To download your statements with a full address, please follow the steps here.Published on Nov 6, 2024Updated on Apr 1, 2026FAQ74What should I expect when changing my country of residence to any country within the European Economic Area (EEA) or Australia?
You can reauthorize access after the upgrade is complete, subject to service availability.Updated login URL Your login URL will change to app.okx.com. We recommend bookmarking the new URL for convenient access.Published on Jul 2, 2025Updated on Nov 17, 2025FAQ169How can you protect yourself from a phishing attack?
A phishing attack is a prevalent online scamming method where perpetrators use various techniques to mimic the URL address and webpage contents of a legitimate website.Published on Aug 17, 2023Updated on Mar 3, 2026FAQ3,688How do I secure my exchange account?
However, their URLs don’t match our official links. If you get a suspicious message, don’t panic. First, verify it using our Channel Verification tool to check the email, phone number, or URL. Then log in through our official URL and contact OKX Support with a screenshot. Our security features protect against threats, but it’s essential to stay vigilant. Always ensure you’re on OKX.com before entering sensitive info, and avoid clicking login links in emails or SMS.Published on Jun 12, 2024Updated on Mar 23, 2026FAQ1,311Get started with Orbit livestream
Your stream key and stream URL can be found under the streaming window. Copy the stream key and stream URL, and paste it into your preferred external streaming software. The following screenshots use OBS as an example. Paste the stream key and stream URL into your external streaming software. Configure the source of your video and audio. Preview your livestream on the Orbit livestream.Published on Jan 5, 2026Updated on Jan 29, 2026Product documentationAffiliate activity portal - join page enhancement
Affiliates are now able to directly promote the activity by sharing the "join" URL. This update makes it easy for you, an affiliate, to share ongoing campaigns with your community. How can an affiliate use this new feature? Simply follow the steps below: Look for an ongoing activity on the Affiliate Portal Tick the checkbox beside "Promote activity on Join page.Published on Jun 8, 2023Updated on Mar 25, 2026FAQ221What's OKX Affiliate Program in EEA?
You can also select Download > select any period from one day to one year > select Create report and download the data report. Note: You can create up to 30 reports per month. Each data report is available for download within 15 days after creation.How does OKX assess affiliate levels? We'll assess all affiliates monthly with immediate effect and adjust commission rates based on your affiliate level.Published on Sep 27, 2023Updated on Jan 22, 2026FAQ1Trading Signal Bot FAQs
Select details of the signal bot If there's no corresponding record on your Events history, verify Alert Configuration on TradingView: Webhook URL: Confirm that you've correctly input the Webhook URL in your alert settings. The Webhook URL for your alerts should align with the URL provided to you in the signal configuration view. Check your Webhook URL Note: Webhook URLs vary between Live Trading and Demo Trading.Published on Oct 9, 2023Updated on Mar 31, 2026FAQ136What's OKX Affiliate Program?
You can also select Download > select any period from one day to one year > select Create report and download the data report. Note: You can create up to 30 reports per month. Each data report is available for download within 15 days after creation.How does OKX assess affiliate levels? We'll assess all affiliates monthly with immediate effect and adjust commission rates based on your affiliate level.Published on Sep 27, 2023Updated on Apr 2, 2026FAQ3,202How to set up an OKX Signal Trading bot with TradingView
Step 5: Choose the Webhook URL section* in "Notifications". Paste the webhook URL copied from OKX to TradingView then click "Create".Published on Aug 30, 2023Updated on Dec 3, 2025Product documentationFast API Launch
Apply for OAuth Brokers do apply for a Third Party App IP Whitelist first In the OAuth Broker application, provide the following: Third Party Servers IP Whitelist Redirect URL Logo Fast API permissions Cross Domain Name 3. After your application is successful, you will receive an email with client_id and client_secret. Please keep this information safe and do not show it to others. User: How to activate the Fast API function?Published on Jan 5, 2023Updated on Apr 1, 2025Product documentationHow to prevent phishing emails?
If the URL doesn't belong to an official OKX domain, don't open it. When the email address looks correct but the content feels suspicious Even if the sender address appears to be official, you should be cautious if the email content includes unusual instructions such as clicking links or providing personal information. In such cases, you should further verify the email's authenticity.Published on Jun 24, 2025Updated on Dec 16, 2025FAQ3Introduction to OKX's Sub-Broker
Basic Information URL: www.okx.com/broker Brokers can set up different types of Sub-brokers: API & OAuth Brokers. 2. Product Logic: 2.1. Brokers may have multiple growth channels. The Sub-broker feature allows brokers to have more freedom in sharing rebates with these growth channels 2.2.Published on Jul 15, 2023Updated on Apr 21, 2025Product documentationHow do I link an authenticator app?
There are two ways to get the authenticator app, through the OKX app directly, or by downloading it from your device's app store.Option1: Download app through OKX app Open the OKX app Go to the Main menu and select Profile and Settings Navigate to Security Under Authentication methods, select Authenticator app Follow the prompts to download and begin setupOption2: Download from your device's app store For Apple devices: Search for the authenticator app in the App Store and download it.Published on Aug 29, 2023Updated on Apr 2, 2026FAQ16,013