As part of OKX onboarding process, the entity making an application (hereafter, the "Applicant") to be verified and onboarded as an institutional customer shall have to agree, acknowledge and attest the following statements: Applicant hereby makes the statements set forth herein, with effect from the date of execution, to provide OKX with certain information needed to confirm that Applicant is...

Google is not the issuer of the OKX Debit Card ("Card") and bears no responsibility for Card transactions or disputes. Token Provisioning & Removal Google creates a virtual card number (“token”) when you add the Card. We may refuse, suspend, or delete a token if we suspect fraud, you breach the Cardholder Agreement, or where required by law or card-scheme rules. User Responsibility Keep your Android device, screen-lock, and Google Account secure. Lost, stolen, or compromised device?

The parties shall bear their own attorneys’ fees and costs of arbitration unless otherwise ordered by the arbitrator. The parties shall share the JAMS arbitrator fees and expenses equally. The JAMS arbitration will be governed by the JAMS Comprehensive Arbitration Rules & Procedures, as modified by this Agreement.

To keep our community safe, we use a combination of government data and real-time technology to block bad actors. Here’s how we protect the Web3 ecosystem: Global Sanctions: We block access from sanctioned regions (refer to our TOS for a full list). Wallet Address Blacklisting: We aggregate lists of banned wallet addresses from global authorities (such as the FBI, UN, and OFAC) and known hacking incidents.

We input random numbers for each user and fill the blank spaces in the table with 0 2. Low-degree polynomial extension: using the above polynomial constraints, we can obtain a computation trace polynomial of length uts * N. For security reasons, we perform commitment to the polynomial on a larger evaluation domain, with the domain amplification factor as extension_factor. In the above case, we could calculate a polynomial p(x) from I(x).

To solve this, we use a method called Zero Knowledge Proof (ZKP) to safeguard user's privacy.Zero Knowledge Proof (ZKP) It's a security technique that allows cryptocurrency exchange to prove a statement is true without revealing any additional information. In our case, we want to prove that we have enough funds without sharing specific user details. Most ZKPs fall under two categories: zk-SNARK zk-STARK We use zk-STARK because it's more secure and has a minimum security assumption.

We may decline, suspend, or delete that token at any time—for example, if we suspect fraud or if your Card account is closed. Your Device & Security You are solely responsible for maintaining control of the Apple Pay-enabled device, passcode, Touch ID / Face ID, and any iCloud credentials. If the device is lost, stolen, or compromised, you must remove the Card from Apple Pay.

We support a wide range of institutions, providing tailored solutions for businesses, financial organizations, and professional traders. Whether you're an institutional investor, hedge fund, or enterprise, we offer advanced trading tools, secure services, and scalable solutions to meet your needs. Explore how we can empower your institution in the rapidly evolving digital asset space.

OKX action Once the Complaint is received, we endeavour to investigate and solve complaints promptly. We may request for additional information and shall contact you or your representative via the contact details you have shared through the submitted complaints form. In any case, we will acknowledge your complaint within 5 business days from the date of receipt to let you know we are looking into it.

Start a transfer request using the transfer details that we provide on our app or website.How do I make a USD deposit via international wire transfer?

The Emergency Contact feature allows you to designate a trusted individual whom we can reach out to in unforeseen circumstances. If we are unable to contact you after a defined period of inactivity, we will attempt to contact your emergency contact using the information you have provided.How do I add emergency contact?App Log in on your OKX app > Tap the Main Menu icon in the upper left corner > Profile and settings > Security > Emergency contact.

We have the minimum deposit amount for each of the tokens. Also, we have a specific rule about minimum deposit amount and the solutions. Reasons: Operational Efficiency: setting a minimum deposit amount reduces the volume of small transactions that can burden the exchange's systems. Smaller transactions may require more resources for processing, affecting overall efficiency. Risk Mitigation: minimum deposit thresholds help mitigate risks associated with fraud and abuse.

Note: this process relies on the exchange meeting the Travel Rule requirements, as we're subject to European Union regulations before we can credit your deposit.12. What should I do under the Travel Rule if my exchange isn't listed as an option? Ask the exchange to reach out to us at travelrule_dd@okx.com so we can request them to connect to our Travel Rule solution.

Ongoing monitoring We monitor your account activity in real time using advanced systems If we detect unusual transactions or behavior, we may contact you for clarification This helps stop fraud before it affects you5. KYC refresh You may be asked to reconfirm or update your details—especially when your ID expires, or laws in your region change6.

We make reasonable efforts to provide accurate translations. However, no automated translation is flawless. The official text for all documents on this website is English. While we have provided translated documents as a convenience for our users, you should be aware that these documents may contain discrepancies from the English version. Any discrepancies or differences resulting from translation are not binding and do not hold legal weight for compliance or enforcement purposes.