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Crypto Tax Reporting (DAC8) FAQ
(Skatteverket): Obtainable by registering with the Swedish Population Register (Folkbokföring) • https://www.oecd.org/content/dam/oecd/en/topics/policy-issue-focus/aeoi/sweden-tin.pdfWhat happens if I don't provide my tax info?Published on Feb 23, 2026Updated on Mar 16, 20263Disclaimer for machine translation
Regarding languages not offered, these include French, German, Dutch, Spanish, Thai, Japanese, and Portuguese.Published on Aug 29, 2023Updated on Oct 8, 2025100Formal Complaint Handling Process
You may find the complaint template in the table below: Language Template Bulgarian Click here Croatian Click here Czech Click here Danish Click here Dutch Click here English Click here Estonian Click here Finnish Click here French Click here German Click here Greek Click here Hungarian Click here Irish Click here Italian Click here Latvian Click here Lithuanian Click here Maltese Click here Polish Click here Portuguese Click here Romanian Click here Slovak Click here Slovenian Click here SpanishPublished on Jan 23, 2025Updated on Mar 26, 202617Affiliate FAQ
As a sub-affiliate, can I have a higher commission rate than my senior affiliate? No, you can't.Others1. How can affiliate access data from the Affiliate Portal via API? Kindly refer to: https://www.okx.com/docs-v5/en/#affiliate-rest-apiPublished on Dec 4, 2024Updated on Apr 6, 2026722What should I do if I deposit to the wrong address?
Please refer to the relevant documentation for more details: How do I find my deposit address and tag/memo/comment?Published on Oct 15, 2024Updated on Feb 12, 2026232What should I do if I forget to fill in tag/memo?
Learn more: Why do I need to fill in tags (tag/memo) when I withdraw or deposit certain cryptos? If you're having issues with your tag/memo, click the button below. Note: please follow the bot's instructions and complete all required fields in the ticket form (including email, TXID, token type, amount, and network) to help us review your request efficiently.Published on Oct 15, 2024Updated on Mar 4, 2026109How do I authorize a new device when I log in?
For more details on facial recognition failures, please refer to What should I do if facial recognition fails? Note: Please follow here to reset Two-factor authentication (2FA)Device verification When you request device verification, you'll need to open the OKX app on one of your authorized devices. We'll send you a message there. Open it to review new login info and confirm or cancel authorization.Published on Aug 31, 2023Updated on Mar 16, 202613,745What should I do if I want to withdraw assets that are not supported on other platforms?
You can refer to: What should I do if I mistakenly withdraw crypto via the wrong network?3. Ensure that the deposit and withdrawal networks and addresses match. Please confirm whether the other platform or wallet has credited the funds. Problem scenario: When withdrawing cryptos, the speed of block confirmations on the network, as well as the block confirmation speed of the receiving platform and wallet, determines whether the assets can be received promptly on the recipient's platform.Published on Apr 8, 2025Updated on Feb 3, 20269What should I do if I mistakenly withdraw crypto via the wrong network?
Learn more on how to import the wallet on OKX Go to Wallet and select I already have one 2. Open your OKX exchange account, and select Assets > Deposit 3. Find the crypto and network that you've wrongly transferred, and Copy the deposit address. For example, if you previously mistakenly selected ETH network for USDC, in this case, you should select USDC-ERC20 4. Return to your Web3 wallet, select Send > select crypto and network 5.Published on Jan 21, 2025Updated on Apr 3, 2026What should I do if I deposit BTC less than minimum amount?
Where can I find the minimum deposit amount required for non-BTC?Published on Oct 15, 2024Updated on Feb 12, 202627How do I determine my company type and understand which documents I need to prepare?
Refer to your official legal documents On your certificate of incorporation and/or business registration, there should be indicators assigned by the government agency responsible for issuing such documents stating the nature of your institution. Memorandums and articles of association and similar formation documents can be helpful.Review your organizational structure Additionally, you can review...Published on Oct 13, 2023Updated on Feb 12, 2026136Why do I need to fill in tags (tag/memo) when I withdraw or deposit certain cryptos?
For example, you can find both the deposit address and tag/memo on the deposit page in the screenshot below: Deposit page with both deposit address and tagHow do I fill in the tag/memo?Published on Aug 22, 2023Updated on Mar 4, 2026414What are the cryptoassets that are listed on OKX in the European Economic Area (EEA)?
We'll continue to list and delist tokens on an ongoing basis.Token A ATH RPL ALCX FLOW CTXC LAYER ULTI SSV CVX PHA CVC WCT NOT RADAR PEOPLE BADGER DEP BABY MERL BLUR TON 1INCH DGB FLUID SAFE CORE ENS GRT DOGE PARTI PRCL FLR POLYDOGE T EGLD NAVX MEW GEAR IMX API3 ELF PI WIF FLOKI GODS FIL ETC KAITO TNSR OAS ELON NEAR ETH IP ZEUS APT GALA GHST GAS BERA W CITY DYDX SOL GLM ANIME VENOM ARG ILV FLM HBAR S ZKJ MENGO AGLD AVAX ICX TRUMP ETHFI POR ERN UNI IOST NC AEVO ETHW SLP WBTC IOTA DUCK STRK SWEAT BABYDOGEPublished on Mar 11, 2024Updated on Nov 17, 202594How do I buy crypto with BLIK?
Can I withdraw funds in PLN if I buy crypto using BLIK? No, only EUR withdrawals via EUR banking rails are supported. If you buy with BLIK, the PLN funds will be automatically converted into crypto assets at the time of purchase — they can't be withdrawn as PLN. To withdraw crypto assets, please refer to the following articles: How do I make a crypto withdrawal? (app) How do I make a withdrawal? (web)7. Where can I find the BLIK processing fee?Published on Aug 20, 2025Updated on Dec 31, 20255How can I reduce trading fees?
To help you trade more efficiently, OKX offers several ways to reduce trading fees. Below are some effective options:Increase your assets or trading volume If you're a high-frequency trader or an institutional user, you may qualify for VIP status by meeting certain asset or trading volume requirements. You can apply for VIP status if you meet either of the following conditions: Maintain account...Published on May 19, 2025Updated on Apr 7, 202664