All
FAQ
Announcements
Product documents
How can I do spot trading with the Jupyter Notebook?
Learn more on how to access our market data and refer to the code below. 1 import okx.MarketData as MarketData 2 flag = "1" # live trading: 0, demo trading: 1 3 marketDataAPI = MarketData.MarketAPI(flag=flag) 4 result = marketDataAPI.get_tickers(instType="SPOT")print(result)6. How can I read the available trading pairs?Published on Sep 29, 2023Updated on Sep 10, 2025545Trading Fee Rules FAQ
past 30 days is 150,000,000 USD (meeting VIP 2), and your asset size is 5,000,000 USD (meeting VIP 4), then you will enjoy a VIP 4 fee tier, and all tradings across all business lines are eligible for VIP 4 benefits.Published on Mar 22, 2024Updated on Mar 31, 20261,076What are the new trading fees for EEA users?
Starting from 1 October 2025, we will update the Maker and Taker fee structure for regular and VIP users in the EEA. The table below shows the updated fees.Published on Sep 16, 2025Updated on Oct 15, 2025256How do I buy crypto and earn rewards?
1. How do I receive rewards from this campaign? You can earn rewards by following these steps: Opt in to the campaign through the app Buy at least €100 or $100 of any eligible crypto to lock in €5 in BTC reward. You may use USD, EUR, USDC, or USDG for the purchase.Published on Feb 19, 2026Updated on Mar 19, 20263Why is my accessible balance lower than my funds unavailable for withdrawal?
USD value (Crypto asset) Accessible balance 60,000 (~20 ETH) Unavailable for withdrawal 60,000 (~1 BTC) (Protected value) 0 (Locked value) 60,000 (~1 BTC) Available for withdrawal 0 Stage 4: the price of ETH drops to 1,000 USDT at 17:12 UTC. The new value of 20 ETH is reflected in their accessible balance. However, the snapshot of the value of the initial 1 BTC deposit remains under his funds under the unavailable for withdrawal portion.Published on May 13, 2024Updated on Sep 8, 2025341What are untradable assets?
OKX shall not be responsible for any issue that may arise in relation to your untradable assets, and you should carefully manage such assets to avoid any losses.Types of untradable assets Crypto that OKX doesn't support Crypto sent to networks that OKX doesn’t support Crypto that has been or will be delisted from OKX Airdrop crypto Here are the details of these 4 types of untradable assets:1.Published on Sep 26, 2023Updated on Feb 12, 20263,916Convert FAQ
Converted crypto is automatically deposited into your account.4. Where can I view my Convert transaction history? You can view the transaction history in Portfolio > History > filter Convert type. Select Record on the Portfolio page to view your convert transactionPublished on Sep 5, 2024Updated on Dec 26, 20251,481How do I set a price alert?
On the App: 1. Tap Trade > Select the trading type at the top 2. Tap the three dots in the upper right corner 3. Go to Settings > Preferences > Trade notifications 4.Published on Apr 30, 2024Updated on Mar 31, 2026260Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
Then further open verification is performed on the sampled data generated in number 4. First to verify that the data is consistent with the polynomial commitment and second to verify that the data satisfies the constraints constructed in number 1. Finally, the combination coefficients of the low-degree test polynomial are verified.Published on May 10, 2023Updated on Sep 8, 2025179How do I check my deposit progress?
On the app 1. Open your OKX app and select Deposit crypto 2. Select More (3-dot icon) option and select Deposit history to view the past transactions Select More to check deposit history 3. Select the deposit transaction that you want to check the progress. You'll see the deposit amount, deposit status, and deposit time on the details page 4.Published on Aug 13, 2023Updated on Mar 31, 20268,794How does fast redemption work?
In this case, it may take some time before you start receiving your crypto.Example Assuming that you want to redeem 600 ETH and the current standard redemption period is 10 days, this is how your redemption will go with fast redemption: Phase Details Total ETH received so far Day 1: Redemption submission You submit a redemption order for 600 ETH. Due to high demand, you enter the redemption queue. 0 ETH Day 2 - 4: Redemption queue While in the redemption queue, you receive no ETH.Published on May 8, 2025Updated on Mar 4, 2026125How do I enable allowlist? (web)
If your account is compromised, the extra layer of protection will prevent you from withdrawing funds to any unauthorized addresses.Getting started 1. Login to your account at okx.com, go to Assets > Withdraw 2. Select the crypto you'd like to withdraw > On-chain 3. You can either enter the address or select the address in your address book. If there's no address available, you can select Add address or Manage address book to add a new address to your address book. Open your address book 4.Published on Aug 14, 2023Updated on Feb 12, 2026416Buy crypto with rewards terms and conditions
Timing: Only buys completed after opting in to the campaign will be tracked.4. Streak Logic and "Reset to Day 2" Rule The campaign uses a behavioral design choice to encourage completion while minimizing user frustration: Daily Tracking: Only one qualified buy per calendar day (UTC+1) counts toward the streak. Breaking the Streak: If you miss a day after completing your first buy, your progress will not reset to zero.Published on Feb 19, 2026Updated on Mar 16, 2026Reengagement Campaign - Terms and Conditions
Only trading under advanced mode orderbook trade, express buy/sell with EUR and convert are counted as Eligible Trades.Terms and conditions: This is a limited time offer available from December 4 2024 10:00 (UTC+1). Only Dutch users registered under Aux Cayes FinTech Co. Ltd before march 2024 will be entitled to claim the reward. The User Bonus must be claimed within 30 days from receipt otherwise it'll expire.Published on Dec 5, 2024Updated on Nov 17, 2025Forced Loan Repayment, Credit Line Liquidation and Risk Unit Terms and Conditions
Discounted asset value of delegated main account (in USDT value): = (50 * 0.97525 * 100,000) - (1,000 * 1 * 2,600) + (10,000,000 * 0 * 0.2330) + (5,000,000 *1 * 1) = 7,276,250 Discounted asset value of Sub-account 1 (in USDT value): = (-50 * 1 * 100,000) + 10,000,000 * 1 = 5,000,000 Total Discounted asset value of the Risk Unit: = 7,276,250 + 5,000,000 = 12,276,250 Total Liabilities of the Risk Unit Sum of all liabilities in the Risk Unit.Published on Mar 12, 2025Updated on Dec 9, 202530