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How to fix passkey error 50162 on Android devices
Why does passkey error 50162 happen? Passkey error 50162 may appear on Android when Google Play services encounter an issue during passkey verification. When Google Play fails to complete the verification process, it triggers error 50162. You can fix it by updating Google Play services or deleting the damaged passkey stored in your Google Password Manager.How to fix passkey error 50162? We recommend two solutions.Published on Dec 8, 2025Updated on Dec 26, 20251,505How do I fix errors when submitting my institutional verification?
Navigate the status of your details via the progress bar Learn more on how you can fix the errors on your Institutional account application here.Published on Oct 10, 2024Updated on Oct 8, 202560How do I buy with debit / credit cards?
Why am I receiving an error when adding a debit or credit card? If you're experiencing difficulty with adding your card, please double-check that the card details you entered are accurate. If you're still having issues, reach out to us here for assistance. On some occasions, you will be prompted during the add card process to do extra authentication via a 3-D secure authentication process.5. Why am I receiving an error when completing a transaction with my debit or credit card?Published on Feb 22, 2024Updated on Dec 31, 2025579Satoshi test FAQ
What should I do if I encounter the error message "We can't support verification for the TON network"? Currently, the Satoshi test does not support the TON network. If you encounter this issue, you have two options: Change the withdrawal entry point to "Exchange or platform." Convert your assets to another cryptocurrency and then proceed with the Satoshi test again.Published on May 28, 2024Updated on Oct 15, 202539OKX API FAQ
If an error of 50004 is reported at other times, it can be retried later. If an order is placed with an error of 50004, it doesn't represent the actual result of the interface request. The request may succeed or fail. Please refer to the actual result. Note: if you have any other questions or other API-related inquiries, you can reach out to us by scanning the code below via the app.What's "50119 API key doesn't exist" error?Published on Sep 20, 2024Updated on Mar 23, 2026133Why is my OKX app not working?
Reinstall the app If the previous steps don’t work: Remove the app from your device Restart your phone Download the latest version from the official app store Log in again Always make sure you back up your recovery phrase or login credentials before uninstalling the app.When should I contact support?Published on Mar 16, 2026Updated on Mar 31, 20262OKX Trading Rebate Card - Terms and Conditions
OKX expressly disclaims any and all responsibility and liability for any technical, pictorial, typographical, editorial or other error or omission in this Campaign or the Campaign Terms. In order to comply with local regulations, certain features may not be available in your region.Published on Oct 9, 2023Updated on Jan 8, 2026337How do I automate grid trading strategies on spot grid crypto trading bot?
With trading bots, worries about fear of missing out, fatigue, and human error can be reduced. The tool can tirelessly monitor multiple markets, process vast amounts of data, and execute trades instantaneously, making sure you never miss a potential growth opportunity.How do spot grid trading bots work? Spot grid mode splits your starting capital between the two assets of your chosen trading pair.Published on Feb 29, 2024Updated on Jan 30, 20261,771Trading Signal Bot FAQs
By aligning your instrument field with the correct format as outlined in the specifications, you can resolve this error and ensure seamless signal transmission.8. I received an error - "maximum allowed lag time being exceeded". What does this mean? This error message indicates that there was a delay longer than the permitted duration for your alert to reach OKX from TradingView. Your alert message comprises a field known as "maxLag," which establishes this time limit (in seconds).Published on Oct 9, 2023Updated on Mar 31, 2026136Guide to ID and selfie photos for identity verification
Usually, you'll be required to upload both the photo side and the back side of your ID, as shown in the examples below. Photo side of ID Back side of IDWhat if there's no back side to my ID? Certain identity cards or documents don't have back sides, such as passports. During a verification process, you can just upload the photo side or photo page if required. Here's an example:How to properly take a selfie while holding my ID?Published on Oct 13, 2023Updated on Jan 28, 202613,355How do I safeguard my Web3 wallet from fraudsters?
Securely back up your wallet's mnemonic phrase and private key. Avoid taking screenshots as internet-connected devices may pose a risk of data leakage We recommend that you manually transcribe the mnemonic phrase and store it in a secured location.Published on Dec 13, 2023Updated on Jan 27, 2026984What's Snap mode - powered by UniswapX, and how do I use it?
The process is reversible — you can unwrap WETH back into ETH at any time by sending your WETH back to the smart contract, which will return your original ETH. Then only it can be swapped with other tokens.Published on Mar 1, 2024Updated on Oct 15, 202537How do I change and reset my chart layout?
By following these simple steps below, you’ll be able to restore your interface quickly and get back to trading without any hassle: Navigate to the Chart settings menu at the side menu of your trading screen Select Settings to load the menu Look for the Reset option in the chart settings menu to reset the existing settings Select Reset to change the layout back to the default settings Confirm your selection to revert all widgets, charts, and settings to their default positions and configurationsPublished on Nov 27, 2024Updated on Sep 10, 202517What should I do if the other platform didn't receive my withdrawal?
If your withdrawal didn't arrive due to an error during the withdrawal process, please refer to What should I do if I made a mistake during withdrawal?Published on Oct 18, 2024Updated on Mar 3, 2026670How do I check the status of my institutional verification?
Find out the reason for your application rejection by selecting verification feedback Learn more on how you can fix the errors on your Institutional account application here.Published on Oct 10, 2024Updated on Oct 8, 202536