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Passkey FAQ
If you've changed devices, you can still log in by scanning the QR code using a device that supports iOS 18 or above, or any other compatible device. When setting up a new passkey, we recommend keeping your old device nearby. With Bluetooth enabled on both devices, scan the QR code from your old device to authorize and complete the setup.3. I updated to iOS 18 but can't create a passkey. What should I do?Published on Mar 19, 2025Updated on Mar 4, 2026116A beginner's guide to identity verification
I'm under the age of 18. Why can't I sign up? Due to local laws and regulations, you must be 18 or older to access our services.8. Why do I need to submit a selfie for identity verification? We need your selfie to compare it with your ID and make sure it's really you. We'll store it securely and never share with third parties.9. Which types of documents can I use to verify my residential address for account identity verification?Published on Sep 25, 2023Updated on Mar 18, 20266,448How do I create passkeys? (app)
Some reset features for iOS users may require iOS 18 or later.Reset passkey If you only have 1 passkey linked to your account, you'll only see the Reset option. This is because your account must always have at least 1 passkey. When you reset it, you'll replace your current passkey with a new one during the process.Published on Aug 16, 2023Updated on Mar 19, 202612,767X Layer upgrade and OKT/OKB asset handling FAQ
August 18, 2025, 2:00 PM (UTC+8) The OKB smart contract will be upgraded to remove minting and burning functions.FAQWhat's X Layer? X Layer is a public blockchain, decentralized public blockchain launched by OKX. It isn't a sub-chain or dedicated chain of the OKX exchange. Anyone can deploy projects on X Layer. OKX doesn't endorse, guarantee, or take responsibility for any third-party projects deployed on X Layer. Using decentralized public blockchain projects involves risks.Published on Aug 13, 2025Updated on Jan 29, 202626How do I get started with OKX Trade?
For example, to trade $500 worth of ETH for DAI, the order is routed across four pools: UniswapV2(50%) Kyber (22%) Sushiswap (18%) 0x (10%)Best routing Smart order routing algorithms scan for all possible execution opportunities. For example, if you want to trade sUSD for ETH, a direct sUSD > ETH swap might not be the best option. In this case, it requires an sUSD > USDT/DAI swap and then a USDT/DAI > ETH swap to get the best rates.Published on Jul 26, 2022Updated on Feb 5, 202675OKX Web3 FAQ
Users must be at least 18 years old and have full legal capacity.When acting on behalf of a business, users must have valid authorization and ensure the entity is lawfully registered. Access to Web3 services isn't available in sanctioned or restricted regions, and we reserve the right to restrict or terminate access in certain jurisdictions.5. Is KYC (identity verification) required to use our Web3 Wallet?Published on Jan 19, 2026Updated on Feb 27, 202655Buy crypto with rewards terms and conditions
Eligibility Requirements To participate, you must be at least 18 years old and meet the following criteria: Verification Status: You must be a KYC-verified retail user residing in eligible countries within the EEA. The eligible countries are: Netherlands, Germany, France and Poland. Platform Restriction: Participation is limited to the Mobile App only; web-based transactions do not qualify.Published on Feb 19, 2026Updated on Mar 16, 2026OKX x McLaren NFT Sweepstakes Terms & Conditions
Eligibility: To participate in this Sweepstakes, you must be at least eighteen (18) years old and the age of majority in the country you reside.Published on Apr 25, 2024Updated on Sep 8, 2025607How can I do spot trading with the Jupyter Notebook?
acctLv parameter. 1 import okx.Account as Account 2 3 flag = "1" # live trading: 0, demo trading: 1 4 5 accountAPI = Account.AccountAPI(api_key, secret_key, passphrase, False, flag) 6 result = accountAPI.get_account_config() 7 print(result) 8 9 if result['code'] == "0": 10 acctLv = result["data"][0]["acctLv"] 11 if acctLv == "1": 12 print("Simple mode") 13 elif acctLv == "2": 14 print("Single-currency margin mode") 15 elif acctLv == "3": 16 print("Multi-currency margin mode") 17 elif acctLv == "4": 18Published on Sep 29, 2023Updated on Sep 10, 2025543Trading Signal Bot FAQs
This meticulous selection process aims to bring onboard individuals or entities who can enhance the quality and diversity of signals provided through the platform.18. Is there any way to reach out to OKX regarding the Signal Bot? Yes, for any inquiries related to the OKX Signal Bot, you can easily get in touch with OKX Support through this link. Additionally, we've established a dedicated Telegram channel for OKX Signal Bot.Published on Oct 9, 2023Updated on Jan 27, 2026136
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