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How do I check my deposit progress?
Refer to How do I download my account statements?Published on Aug 13, 2023Updated on Mar 3, 20268,781How do I use the Open interest indicator?
When trading futures, head over to the Indicators option on the top menu above the chart and select it Select the Indicators option to load the indicator settings page Indicator settings pop-up page will appear, select sub-chart indicators option on the top menu Check the box of the trading data indicators for the OI Select Open interest (OI) indicator and set your preference on the details before proceeding Learn more on how you can explore the chart trading layout here.Published on May 15, 2024Updated on Sep 10, 202521How do I check on updates to my support ticket?
web Log in to your account here and select the Question mark icon in the top menu Select My Tickets from the dropdown menu Proceed to select My tickets Choose the ticket you’d like to open Review the conversation history Type your reply in the text box and click SubmitFor guest users Via the web Check your email for the notification from our support team.Published on Oct 17, 2025Updated on Mar 12, 202639How do I check the status of my institutional verification?
Find out the reason for your application rejection by selecting verification feedback Learn more on how you can fix the errors on your Institutional account application here.Published on Oct 10, 2024Updated on Oct 8, 202532How do I check the number of block confirmations? (web)
You will receive your deposit in your account once your deposit is verified by the required number of miners according to the crypto & network that you've selected. Note: The greater the number of block confirmations, the harder the data altering in blockchain, and the safer the transaction How do I check the number of block confirmations? Log in to your account at okx.com, select Deposit.Published on Aug 22, 2023Updated on Feb 12, 2026134How do I check the number of block confirmations? (app)
You'll receive your deposit in your account once your deposit is verified by the required number of miners according to the crypto & network that you've selected. Note: the greater the number of block confirmations, the harder the data altering in blockchain, and the safer the transactionHow do I check the number of block confirmations?Published on Aug 22, 2023Updated on Jan 29, 2026577How do I explore new tokens?
This feature will help you identify new potential trends. New Tokens: this section provides an overview of newly listed tokens to help you stay informed about the latest token releases. Trending Tokens: this section identifies the tokens with the most significant increase in traders in the last 24 hours. Make sure you look into this when exploring new tokens. Market Capitalization: explore the top tokens ranked by market capitalization.Published on Aug 9, 2024Updated on Nov 17, 2025How do I discover new tokens?
If you want to discover new tokens in the ever-evolving cryptocurrency market, a great starting point is to visit here or navigate to Discover > Opportunities on the platform.What's the Opportunities page and how can I use it to discover new tokens? The page offers a comprehensive overview of the latest tokens available for trading.Published on Aug 9, 2024Updated on Sep 10, 202555How do I use Merchant Coupon Code?
If you're having trouble with a code: Open the Coupon Detail Page Select I’m having an issue with the code option or review the coupon's specific terms for more infoFAQ1. Can I use the same coupon more than once? No, each coupon is for single-use only.2. Where can I check the coupon's validity? Head to My Rewards > Coupons and open the coupon. A timer will show if the code is still valid. For usage issues, check directly with the merchant.3. Can I use an expired coupon? No.Published on May 19, 2025Updated on Jan 2, 202619How do I check if an email is officially from OKX via EML file?
Step 1: Download and open the EML file Download the EML file on your desktop. Log in to your email account.Published on Nov 24, 2025Updated on Mar 4, 202613How do I register an account on OKX?
To start your trading journey on our platform, you can start verifying your account. Learn how you can do it here. Once you have verified your account, you can now access your account dashboard. To get started, you can make a deposit; if you already own crypto, you can deposit from another platform or wallet to your account. Hover over the Trade menu in the navigation bar and select the option you're interested in. Before you start trading, you'll be asked about your trading experience.Published on May 23, 2024Updated on Mar 3, 202626,647How do I verify an individual account?
You can check this in Main menu > User center > Profile and Settings > About OKX.Getting started on the web Log in to your account at okx.com and go to the verification page. You can find it under the profile icon > Verification. On this page, find Individual account and select Continue. Opening verification pageGetting started on the app Open the OKX app, go to User Center. Go to Profile and Settings and select Identity verification under Profile.Published on Sep 25, 2023Updated on Mar 3, 202630,686How do I deposit USD with an international wire transfer?
For more details, check here.Published on Dec 31, 2024Updated on Dec 26, 20259How do I download my account statements?
For account statements from specific data, you can download data from the past two years. The record time is based on the UTC time zone, with 00:00 as the default cutoff time On app, only account statement records from the past 12 months are available for download. Downloading account statements from specific data is not supported at this time.Published on Nov 6, 2024Updated on Mar 4, 202672How do I freeze my account? (app)
However, if you decide to unfreeze the account, you can contact our customer service for assistance.Getting Started Open your OKX app and select Menu Select Menu at the top left corner Go to Profile and Settings and select Security Find Account management at the Security page, select Freeze account Select Reason to freeze account Read what'll happen after freezing your account What'll happen after you freeze your account Tick the relevant terms if you confirmed freezing it and select Freeze accountPublished on Jul 11, 2024Updated on Oct 15, 20257