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World Cup VIP Exclusive Gift Set FAQ
A snapshot will be taken on March 25, 2026, at 10:00 (UTC+8). Users who are VIPs at the time of the snapshot will be eligible to receive a World Cup VIP Exclusive gift set. VIPs may submit their delivery address, Customization Name and Number on the football Jersey from March 25, 2026 at 12:00PM (UTC+8) to March 31, 2026 at 12:00PM (UTC+8). Notes: Only verified VIP users are eligible. Trial VIP accounts aren't eligible for the World Cup VIP Exclusive Gift Set.Published on Dec 19, 2025Updated on Mar 26, 2026304How do I buy crypto and earn rewards?
Join by: You must enroll in the campaign by March 11, 2026. Finish by: March 15, 2026 is the last qualifying date for this campaign. By this date, you'll need to have completed your first qualifying buy order (in order to receive the €5 reward in BTC) and a successful series of 4 consecutive buys (in order to receive the €45 reward in BTC). 4. What happens if I miss a day or if I don't complete my buy orders by the end of the campaign?Published on Feb 19, 2026Updated on Mar 19, 20263Crypto Tax Reporting (DAC8) FAQ
To align with the updated local regulatory framework for 2026, this FAQ provides a concise overview to help you navigate the new tax reporting and compliance requirements.What's DAC8? DAC8 is an European Union (EU) directive that requires crypto platforms to report user transaction data to tax authorities.Published on Feb 23, 2026Updated on Mar 16, 20263Buy crypto with rewards terms and conditions
Campaign Period and Key Deadlines The campaign operates within two distinct windows to ensure all participants have a fair opportunity to complete their streaks: Enrollment Window: Users must successfully opt in on the campaign landing page between February 25 and March 11, 2026 (midnight UTC+1). Completion Window: While the enrollment period ends on March 11, users have until midnight UTC+1 on March 15, 2026 (inclusive), to complete their 5-day streak.3.Published on Feb 19, 2026Updated on Mar 16, 2026What is the New User Full Rebate Program?
How do I enroll in this New User Full Rebate Program?Published on Mar 16, 2026Updated on Mar 30, 2026What are the new trading fees for EEA users?
Tier Assets (EUR) OR 30-day Trading Volume (EUR) New Maker Fee New Taker Fee 24h Crypto Withdrawal Limit (USD) Regular User 0 – 20,000 0 – 100,000 0.20% 0.35% 10,000,000 VIP 1 20,001 – 25,000 100,001 – 250,000 0.18% 0.30% 24,000,000 VIP 2 25,001 – 50,000 250,001 – 500,000 0.15% 0.28% 32,000,000 VIP 3 50,001 – 250,000 500,001 – 2,500,000 0.10% 0.25% 40,000,000 VIP 4 250,001 – 500,000 2,500,001 – 5,000,000 0.05% 0.23% 48,000,000 VIP 5 500,001 – 1,000,000 5,000,001 – 10,000,000 0.00% 0.20% 60,000,000Published on Sep 16, 2025Updated on Oct 15, 2025256How do I explore new tokens?
Explore the latest trends in the cryptocurrency market and explore which cryptocurrencies are currently soaring in price. Top Losers: the top losers page is an essential tool for learning and growth. It allows you to closely monitor the top tokens that have experienced the largest price losses. This feature will help you identify new potential trends. New Tokens: this section provides an overview of newly listed tokens to help you stay informed about the latest token releases.Published on Aug 9, 2024Updated on Nov 17, 2025How do I discover new tokens?
If you want to discover new tokens in the ever-evolving cryptocurrency market, a great starting point is to visit here or navigate to Discover > Opportunities on the platform.What's the Opportunities page and how can I use it to discover new tokens? The page offers a comprehensive overview of the latest tokens available for trading.Published on Aug 9, 2024Updated on Sep 10, 202555How do I explore new trading opportunities on OKX?
Select the Explore option at the main menu bar Under the Feed section, you'll be able to receive crypto news and updates Select the Feed option to load up the current news update Select Feed and you'll be able to find the latest news and X platform update within the Feed page Read through the latest news update from the FeedHow do I see the latest feed for a specific crypto?Published on Jan 17, 2025Updated on Oct 15, 20253How do I authorize a new device when I log in?
If your first facial recognition attempt fails, please update your app to the latest version before trying again. This will greatly improve the success rate. Facial recognition on a new device must be performed by the account holder. If you are the account holder but facial verification fails, please try the following. Ensure that the OKX app has permission to access your camera and photo gallery. Update the OKX app and restart your device to clear the cache.Published on Aug 31, 2023Updated on Mar 16, 202613,714Why is my deposit/withdrawal suspended?
A hard fork occurs when a newly forked chain is not compatible with the old one, meaning that old nodes will refuse to process blocks generated by the new chain. Blocks that do not adhere to the original protocol will be ignored, and miners will always verify the last block according to the old protocol before mining a new block. If I encounter this situation, what should I do?Published on Aug 31, 2023Updated on Jan 26, 2026980How to avoid deposit of unsupported tokens?
Stay updated As the crypto asset market evolves, new tokens may be added or removed. Check our announcements regularly to stay informed about the latest supported tokens. Note: By following these steps, you can effectively avoid depositing unsupported tokens, ensuring the security of your assets.Published on Oct 16, 2024Updated on Feb 12, 2026382Iceberg strategy FAQs
ask/bid levels changed, existing orders will be canceled and new orders will be placed based on the latest orderbookWhere can I know more about Iceberg bot and other trading bots?Published on Aug 4, 2023Updated on Dec 30, 202515Index components weightage adjustment FAQ
How can I know the latest component weight? To find out the latest component weight, you can always open our OKX Index page and select the index you want to learn more about, and you'll find the component's weight on our index details page (for example, https://www.okx.com/markets/index/btc-usdt). Find the component weightage on our OKX Index page5. What will be updated on API related to index component weights? No changes to current API endpoints and no new endpoints will be added.Published on Dec 14, 2023Updated on Feb 12, 202613Do I need to pay fees for deposit and withdrawal?
Note: Update to the latest OKX App for an improved withdrawal experience. In the new version, fees are deducted from your overall balance rather than your withdrawal amount. If you remain on an older version, fees will still be taken from your withdrawal total. Always back up your Web3 wallet's private keys and seed phrases before uninstalling or updating the app to keep your assets safe.Published on Jun 1, 2023Updated on Mar 16, 20265,561