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Guide to ID and selfie photos for identity verification
Usually, you'll be required to upload both the photo side and the back side of your ID, as shown in the examples below. Photo side of ID Back side of IDWhat if there's no back side to my ID? Certain identity cards or documents don't have back sides, such as passports. During a verification process, you can just upload the photo side or photo page if required. Here's an example:How to properly take a selfie while holding my ID?Published on Oct 13, 2023Updated on Jan 28, 2026FAQ13,170How do I verify an individual account?
They must meet the following criteria: Include your full name, date of birth, issue and expiration date No screenshots of any kind are accepted Legible and with a clearly visible photo (sharp and non-blurry) All corners of the document must be visible Not expired Selfies They must meet the following requirements: Your entire face has to be placed within the oval frame Nothing obstructs your face, such as masks, glasses and hats.Published on Sep 25, 2023Updated on Mar 3, 2026FAQ30,661How do I verify my identity with SPID?
Select your certified SPID providers Enter your SPID username and password Key in your registered SPID details Review your details and confirm the submission of your information for verification Go through and confirm your details before the selfie verification Proceed with selfie verification Only proceed with the selfie verification once you're ready Frame your face and follow the on-screen instructions Remember, your face must be uncovered—no glasses, accessories, or glare.Published on May 2, 2025Updated on Dec 1, 2025FAQ2What's Snap mode - powered by UniswapX, and how do I use it?
The process is reversible — you can unwrap WETH back into ETH at any time by sending your WETH back to the smart contract, which will return your original ETH. Then only it can be swapped with other tokens.Published on Mar 1, 2024Updated on Oct 15, 2025FAQ33What's USDT0 and how do I use it?
USDT0 maintains the same security and backing standards as canonical USDT with additional safety features.Published on Sep 12, 2025Updated on Jan 20, 2026FAQ22How do I change and reset my chart layout?
By following these simple steps below, you’ll be able to restore your interface quickly and get back to trading without any hassle: Navigate to the Chart settings menu at the side menu of your trading screen Select Settings to load the menu Look for the Reset option in the chart settings menu to reset the existing settings Select Reset to change the layout back to the default settings Confirm your selection to revert all widgets, charts, and settings to their default positions and configurationsPublished on Nov 27, 2024Updated on Sep 10, 2025FAQ16How do I add my emergency contact?
If we don’t hear back or see any login activity within your selected response timeframe, we’ll begin contacting your nominated emergency contact by email and SMS. Follow-up messages will be sent every 10 days until we receive a response or your account is reactivated.Published on Jul 24, 2025Updated on Feb 12, 2026FAQ238Introduction to the isolated mode of Futures mode/Multi-currency/Portfolio margin
and the remaining will be transferred back into the account balance once the order has been filled.Published on Dec 16, 2020Updated on Nov 17, 2025Product documentationInstitutional Loan renamed as VIP Loan
The product mechanisms (both front-end and back-end such as OpenAPI data fields) will not be impacted at this time. There is also no change to the eligibility criteria for the newly-named VIP Loan. Not all users with VIP status may be automatically eligible for this product. OKX teamPublished on Dec 9, 2025Updated on Dec 9, 2025AnnouncementsOKX to list USDC/EURC for spot trading
EURC, issued by Circle, is a fully regulated, euro-backed stablecoin designed to provide a stable digital currency option for the European market and beyond. It is backed 1:1 by euro reserves held in leading financial institutions, ensuring full transparency and liquidity.Published on Sep 12, 2024Updated on Nov 17, 2025AnnouncementsWhat onboarding information is required for a Trust?
Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card. If the ID card does not have a back side, uploading the front side or the photo page is sufficient. What'll a Trust need to consider for the onboarding process? Identify all key parties Identify all parties involved in the trust, including the trustee, beneficiaries, grantors, and any authorized users.Published on Oct 13, 2023Updated on Feb 12, 2026FAQ112OKX Wallet launches Gas Station
Once it's complete, you can go back to the wallet homepage, where you'll see the native tokens you receive. Now you can start your journey of token transfer/swap, on-chain investments, and NFT trading.Published on Jan 5, 2023Updated on Nov 17, 2025AnnouncementsWhat onboarding information is required for the government-owned enterprise?
Authorized users: Persons who have access to and can operate your institution’s OKX account.Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card. If the ID card does not have a back side, uploading the front side or the photo page is sufficient. What'll a government-owned enterprise need to consider for the onboarding process?Published on Oct 13, 2023Updated on Mar 6, 2026FAQ61Why is my deposit not credited even when all information is correct?
You can refer to the deposit page for the estimated recovery time and check back later.Published on Oct 17, 2024Updated on Feb 12, 2026FAQ1,706Ethereum (ETH) Istanbul Upgrade: Temporary Deposit and Withdrawal Suspension
Please check back for announcements on the resumption time. 3. This protocol upgrade will not create a fork token. Regards, OKX Dec 6, 2019Published on Dec 6, 2019Updated on Nov 17, 2025Announcements