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What does OKX NFT Marketplace offer but other platforms don't?
The platform's support for 20 access networks and the aggregation of data from 28 platforms underscores its dedication to providing users with a comprehensive and holistic trading experience. This aggregator expertise positions OKX as a platform that not only meets but exceeds user expectations.Asset dashboard dominance OKX's asset dashboard functionality transcends the ordinary, enabling cross-platform batch listing of different collection NFTs and facilitating bulk transfers.Published on Dec 27, 2023Updated on Sep 12, 202524What should I do if the other platform didn't receive my withdrawal?
When you withdraw funds from our platform to another platform, the withdrawal goes through three stages: Our platform sends out funds > Block miners confirm > Funds credited to the other platform.Published on Oct 18, 2024Updated on Mar 3, 2026674What should I do if I want to withdraw assets that are not supported on other platforms?
If you used a network not supported by the other platform or withdrew an unsupported crypto, you need to contact the other platform or wallet for assistance. Problem scenario: Before withdrawing cryptos, please confirm that the recipient platform or wallet supports the network and address. For example, some platforms or wallets do not support or are not compatible with the Ton or X-layer networks. Therefore, when withdrawing USDT, you cannot use these two networks, even if the fees are lower.Published on Apr 8, 2025Updated on Feb 3, 20269How do I change my login password?
Self-service tool For quick access, click the button below:On the appI remember my login password Open your OKX app and go to User Center Open User Center page Select Profile and settings, find Security, and select Login password under the Authentication methods section Fill in the information below and confirm: Current login password New login password 8-32 characters long 1 lowercase character 1 uppercase character 1 number 1 symbol Complete the Security authentication (such as Phone / Email authenticationPublished on Aug 22, 2023Updated on Mar 4, 202619,591What's a private key/seed phrase?
Therefore, it's essential to keep the private key safe.Seed phrase Seed phrase provides an alternative way to represent private keys, which are typically 64 characters long and composed of numbers and letters. This makes remembering the key easier, as seed phrases are more memorable than a string of random characters. The seed phase of a wallet typically consists of 12 or 24 English words. If you remember the order of these words, you can easily restore the wallet and use it.Published on Aug 24, 2023Updated on Apr 4, 20262,865How do I secure my exchange account?
The password should be 8–32 characters long, and include a number, a lowercase letter, an uppercase letter and a special character. Once done, select Sign up to proceed. In the example above, we use an email address to create a new account. After you select Sign up, you'll receive a verification email from us to the address you provided. Check your email for the six-digit verification code, enter it in the required field, and select Continue to complete the registration process.2.Published on Jun 12, 2024Updated on Mar 23, 20261,315How do I inscribe BRC-20 tokens?
Select Mint and insert the 4-character ticker in the Ticker field 5. Insert the amount that you want to mint in the Amount field and select your preferred mint frequency in the Number of mints field 6. Insert your receiving address in the Recipient address field and select Next Fill in all the necessary information to complete your mint order 7. A minting summary will be displayed and select Confirm to complete your order. Review the order summary before completing your order 8.Published on Dec 20, 2023Updated on Feb 12, 2026153EVM Inscription Tool FAQ
This protocol essentially involves adding memo information, in hexadecimal characters, within transactions completed on the blockchain. As a result, the information you recorded can't be changed and is protected by the Ethereum network's security features.2. How do I use EVM Inscriptions?Published on Dec 15, 2023Updated on Dec 18, 202523How do I back up my wallet to iCloud, Google Drive and Huawei Cloud?
The backup password must be at least 6 characters long and doesn't have any special format requirements. Please note that this password is different from your wallet password. Insufficient cloud storage: Ensure there's enough available storage in your cloud drive. You may need to clear some space before trying again. HMS Core components (Huawei devices only): If you're using a Huawei device, make sure HMS Core is installed and updated to the latest version via AppGallery.Published on Jan 12, 2023Updated on Mar 2, 20269,542How do I secure my account after detecting unusual activity?
If you spot anything unusual in your account settings, make sure to review and refresh these key security settings:Account password You can change your login password by following these steps: Open your OKX App Select the Menu option Open User Center page Navigate to Profile and Settings Select Security Choose Login Password and follow the prompts to update it Note: it's recommended to use a strong password that includes a mix of lowercase and uppercase letters, numbers, and special characters.Published on Mar 21, 2025Updated on Feb 12, 202632Why did my identity verification fail?
Under 18 Years Old The document you submitted does not meet the platform’s requirements. The system has detected that you do not meet the minimum age requirement. Country/Region Not Supported The document you submitted does not meet the platform’s requirements. A few tips for successful identity verification: Unable to upload photos in the app First, please check whether your network connection is stable and whether camera permissions are enabled on your phone.Published on Sep 5, 2023Updated on Apr 8, 202611,528DEX Referral FAQ
When you invite others to trade on our platform, you earn a percentage of their trading fees as commission rewards. Meanwhile, your invitees also enjoy trading fee discounts. Key points: Inviter: Earns commission from invitees' trading fees. Invitee: Receives trading fee discounts after binding a referral code. Core advantages: Commissions instantly credited to your wallet, with no platform custody. Commission rates up to 50%.Published on Dec 31, 2025Updated on Feb 11, 20262How do I identify OKX official accounts?
Username contains at least a numeric character. The user shared a fake admin profile that doesn't match the one in the official channel group. The user shared verified official group or admin proof, but the account info is not verified. The user requested any fees or payment, including listing fee or refundable security deposit via any social media platform.What should I do if I identify a fake admin?Published on Aug 11, 2023Updated on Jan 26, 20265,363Why hasn't my withdrawal arrived in the account?
You can find it on the deposit page of the corresponding platform. If you find a tag, enter the tag in the Tag/memo/comment field on our platform's withdrawal page. If you can't find it on the corresponding platform, you can reach out to customer support to confirm if it needs to be filled. If the corresponding platform doesn't require a tag/memo/comment, you can enter 6 random digits in the Tag/memo/comment field on our platform's withdrawal page.Published on Aug 22, 2023Updated on Apr 8, 202620,656Why is my deposit not credited even when all information is correct?
When you deposit funds to our platform, if the receiving address, deposit network, and token contract are correct, and there is a record on the blockchain, but the funds haven't arrived, this may be due to the following reasons: There's a delay in syncing the blockchain to the platform: for the token you deposited, there may be a delay in syncing from the blockchain to the platform’s wallet, which can result in the deposit not being credited and not showing up in your assets.Published on Oct 17, 2024Updated on Feb 12, 20261,830