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X Layer upgrade and OKT/OKB asset handling FAQ
The platform will automatically convert your OKT to OKB based on the average closing prices between July 13 and August 12, 2025.The current price of OKB is relatively high. Why not exchange OKB for OKT at this price? Starting from August 15, 2025, OKT held by users will be automatically converted to an equivalent amount of OKB based on the average closing prices of OKB and OKT on the platform from July 13 to August 12, 2025.Published on Aug 13, 2025Updated on Jan 29, 202627What are the spot trading guidelines for copy traders?
(Sat) ETC/USDT Bought: April 6, 2023 Sold: April 22, 2023 +500 USDT 50 USDT April 23 (Sun) BTC/USDT Bought: April 6, 2023 Sold: April 23, 2023 +100 USDT 10 USDT New settlement period starts April 24 (Mon) ETH/USDT Bought: April 24, 2023 Sold: April 24, 2023 +300 USDT 30 USDT April 25 (Tue) BTC/USDT Bought: April 24, 2023 Sold: April 25, 2023 -1,000 USDT 0 Settlement period (April 17 - 23) Net PnL in settlement period: 200 - 50 + 300 - 500 + 500 + 100 = 550 USDT Total withholding amount: 20 + 30Published on Nov 6, 2023Updated on Mar 3, 2026280How to claim my RL OKXclusive Pass?
.* Terms & Conditions: The OKXclusive Pass (abbreviated as pass) can be claimed from 12 am March 30 to 12 am April 10 (UTC+7) The first 10,000 OKX wallet holders to create an OKX Wallet, verify their age, provide email between the above dates, and are also Rolling Loud ticket holders (“Participant”), will be eligible to claim their pass (an upgraded benefits NFT package) All Participants will be entered into a drawing to win one of a range of prizes which may include, among other things, ticketsPublished on Apr 5, 2023Updated on Sep 12, 202537World Cup VIP Exclusive Gift Set FAQ
VIPs may submit their delivery address, Customization Name and Number on the football Jersey from March 25, 2026 at 12:00PM (UTC+8) to March 31, 2026 at 12:00PM (UTC+8). Notes: Only verified VIP users are eligible. Trial VIP accounts aren't eligible for the World Cup VIP Exclusive Gift Set. Submit your shipping information on time: Please provide an accurate delivery address before the deadline specified above.Published on Dec 19, 2025Updated on Mar 26, 2026296What are Source of Funds (SoF) and Source of Wealth (SoW)?
income (past 12 months) Accountant Letter Issued within the last 3 months with business ownership confirmation Distribution Record Shows recent profit withdrawals or distributions Others Issued within the last 3 months with compensation or business ownership confirmation Investment returns Investment Account Statement Issued within the last 3 months Retirement Account Statement Issued within the last 3 months Brokerage Statement Issued within the last 3 months Bank Statement Shows investment incomePublished on Dec 24, 2024Updated on Mar 4, 2026725How does the V3 liquidity pools work on OKX DeFi?
Our DeFi lets you manage all your DeFi investments right from the OKX Wallet and serves as a powerful gateway to 22 chains and 3000 investments with 100 protocols like Aave, Curve, Compound, and Yearn, and Arbitrum. With DeFi, earn yield on your assets by either staking tokens or providing liquidity to DeFi protocols.Published on May 14, 2024Updated on Sep 12, 202525How do I get started with OKX Trade?
For example, to trade $500 worth of ETH for DAI, the order is routed across four pools: UniswapV2(50%) Kyber (22%) Sushiswap (18%) 0x (10%)Best routing Smart order routing algorithms scan for all possible execution opportunities. For example, if you want to trade sUSD for ETH, a direct sUSD > ETH swap might not be the best option. In this case, it requires an sUSD > USDT/DAI swap and then a USDT/DAI > ETH swap to get the best rates.Published on Jul 26, 2022Updated on Feb 5, 202675How can I do spot trading with the Jupyter Notebook?
For more information on how to get details about a certain order, please read our dedicated guide.11.1 Using ordId 1 result = tradeAPI.get_order(instId="BTC-USDT", ordId="497819823594909696") 2 print(result)11.2 Using clOrdId 1 result = tradeAPI.get_order(instId="BTC-USDT", clOrdId="002") 2 print(result)12. How can I cancel an order? For more information on how to cancel an order, please read our dedicated guide.Published on Sep 29, 2023Updated on Sep 10, 2025544How do I use the custom interval feature?
Go to the Trading page Hover on the arrow besides the Candles option, and select the interval selector above the trading chart Scroll down and select Custom interval from the available options Select Custom Interval within the list of interval periods available Enter your preferred time interval (for example, 3 minutes, 12 hours, or any custom setting) Fill in the custom time interval as you wish Confirm your selection, and the chart will adjust accordinglyHow does the custom interval feature helpPublished on Mar 5, 2025Updated on Sep 10, 20255How do I download my account statements?
The record time is based on the UTC time zone, with 00:00 as the default cutoff time On app, only account statement records from the past 12 months are available for download. Downloading account statements from specific data is not supported at this time. Select download to download the statementI want to download account statements with full address To download your statements with a full address, please follow the steps here.Published on Nov 6, 2024Updated on Mar 4, 202673What onboarding information is required for a family office?
Certificate of Incorporation or Business Registration Certificate (or equivalent official document, such as a business license) Articles of Association Registration of Directors Registration of Shareholders or Beneficial Ownership Chart (must be signed and dated within the past 12 months) Proof of Business Address (if different from the registered address) Provide identifying information Provide identifying information for the family office, such as your institution’s legal full name, registrationPublished on Oct 13, 2023Updated on Feb 12, 202667OKX wallet FAQ
Note: OKX seed phrases consist of 12 English words. Make sure you back up all words completely and in the correct order.6. Can I delete an account or remove a wallet from OKX Wallet? Consistent with blockchain features, you can't delete an account once you create it. But you can remove it from the wallet. If you want to remove one of the derived accounts created/imported with a seed phrase, you need to remove the entire wallet from your device and import it with the seed phrase again.Published on Aug 24, 2023Updated on Mar 2, 20262,911Lead traders: Spot lead trading guidelines
(Sat) ETC/USDT Bought: April 6, 2023 Sold: April 22, 2023 +500 USDT 50 USDT April 23 (Sun) BTC/USDT Bought: April 6, 2023 Sold: April 23, 2023 +100 USDT 10 USDT New settlement period starts April 24 (Mon) ETH/USDT Bought: April 24, 2023 Sold: April 24, 2023 +300 USDT 30 USDT April 25 (Tue) BTC/USDT Bought: April 24, 2023 Sold: April 25, 2023 -1,000 USDT 0 Settlement period (April 17 - 23) Net PnL in settlement period: 200 - 50 + 300 - 500 + 500 + 100 = 550 USDT Total withholding amount: 20 + 30Published on Oct 30, 2023Updated on Mar 18, 2026195Supercharge your supercharts Terms & Conditions
OKX Middle East FinTech FZE operates under VASP Reference: VL/23/12/003. Please refer to the Terms of Service and Risk Disclosure for further details."Published on Oct 1, 2025Updated on Nov 6, 202530Why is my accessible balance lower than my funds unavailable for withdrawal?
USD value (Crypto asset) Accessible balance 60,000 (~20 ETH) Unavailable for withdrawal 60,000 (~1 BTC) (Protected value) 0 (Locked value) 60,000 (~1 BTC) Available for withdrawal 0 Stage 4: the price of ETH drops to 1,000 USDT at 17:12 UTC. The new value of 20 ETH is reflected in their accessible balance. However, the snapshot of the value of the initial 1 BTC deposit remains under his funds under the unavailable for withdrawal portion.Published on May 13, 2024Updated on Sep 8, 2025340