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What's a private key/seed phrase?
You can view your private key by backing up the wallet. However, if the wallet is deleted, and the private key is forgotten or lost, it can't be recovered, meaning any assets associated with the private key can't be retrieved. Therefore, it's essential to keep the private key safe.Seed phrase Seed phrase provides an alternative way to represent private keys, which are typically 64 characters long and composed of numbers and letters.Published on Aug 24, 2023Updated on Apr 4, 2026FAQ2,865How do I use a physical security key to protect my account?
What is physical security key? A physical security key is a type of hardware-based authentication used to verify account access and transactions. Unlike software-based options, physical security keys work offline and are not reliant on cloud services, minimizing risks like account takeovers or unauthorized access.Why choose physical security key?Published on Jan 10, 2025Updated on Feb 12, 2026FAQ17,934How do I export my AA Smart Account?
Select the wallet that you've stored in your AA Smart Account Tap to view your seed phrase and write it down separately Alternatively, you can select the Private key and select your AA Smart Account > the chain that you wish to back up and select Copy anyway to back up your AA Smart Account's private key. Select your AA Smart Account to copy your private keyPrivate Key Wallet Select Private key to back up if your AA Smart Account is created under the private key wallet.Published on Aug 11, 2023Updated on Sep 12, 2025FAQ38How do I manage BRC-20 assets in OKX wallet? (app)
Note: The seed phrase and private key of your Web3 Wallet are extremely important. If they are lost or leaked, your assets may be at risk of being stolen. Please make sure to back up your seed phrases and private keys properly and keep them secure at all times. 2. How to import a BTC wallet? If you already have a BTC wallet, you can import it into the Web3 Wallet using a seed phrase or private key.Published on Aug 22, 2023Updated on Feb 12, 2026FAQ1,487I haven't received the verification code
Select didn't receive anything to change different verification method You can choose an alternative verification method, such as the Authenticator app, voice call, or email, to complete the verification.Published on Aug 16, 2023Updated on Apr 7, 2026FAQ32,700OKX to implement mandatory Self-Trade Prevention
For example, if master account A has 2 sub-accounts, A1 and A2, trades between the following accounts will be prohibited: A with A A1 with A1 A2 with A2 A with A1 A with A2 A1 with A2 Key reminders: The default STP mode will cancel maker orders. If a taker order leads to self-trading, the maker order on the order book will be canceled, while the taker order will match with subsequent orders.Published on Feb 27, 2024Updated on Nov 17, 2025AnnouncementsHow do I create/import an OKX wallet?
Check out our guide on importing and exporting your seed phrase or private keys if you want to learn more. Download the OKX Web3 browser extension or the app version. If you've already got the app or browser extension set up, you're good to go. Otherwise, follow the instructions above to set up your new wallet. Select Import wallet, and you'll be prompted to enter your 12-word seed phrase. If you're restoring an external wallet, you can paste that seed phrase or private key instead.Published on Aug 24, 2023Updated on Apr 6, 2026FAQ3,835What is OKX keyless wallet?
If it's your first time logging into OKX wallet, select I already have one > Keyless wallet restoration If you've already connected an OKX wallet and would like to import another one, you can go to Wallet and select Wallet name then Add wallet Open your wallet management page from wallet homepage Alternatively, you can go to Wallet > Menu, find Wallet management > Add wallet.Published on Aug 1, 2023Updated on Jan 27, 2026FAQ211How do I create passkeys? (web)
Select one of the available options to create your passkey: Create with this device Use another device or physical keyCreate with this device Select This Device and complete the biometric authentication/PIN code on your deviceUse another device or physical key Select USB security key Insert your security key and follow the instructions to create your passkey Select A different device Scan the QR code using your mobile device or tablet's native QR code scanner and complete the authentication on yourPublished on Aug 16, 2023Updated on Jan 29, 2026FAQ4,259What's the risk and runtime for Smart Picks?
We categorize the strategies into Swing Grid Bots, HODL Grid Bots, and Grid Sniper Bots, each showing key details like risk levels and typical runtime. This makes it easier to compare and choose the best strategy for your needs.How does risk rating work? We classify risk levels based on how much of your investment is in spot positions (Delta value).Published on Sep 26, 2024Updated on Feb 9, 2026FAQ267How do I manage my wallet? (app)
Alternatively, you can also search for the OKX app on the App Store or Google Play.Published on Aug 22, 2023Updated on Apr 7, 2026FAQ1,988Convert FAQ
Alternatively, the Buy crypto feature can be used to manage your portfolio as part of the broader process.Published on Sep 27, 2023Updated on Apr 8, 2026FAQ1,495How do I modify my collection's information on the EVM network?
Alternatively, you can go to Marketplace > NFT > NFT studio and select My creation.Published on Jun 7, 2024Updated on Oct 23, 2025FAQ38PayPal will no longer be supported as a payment method
If the advertisement offers PayPal and other alternative payment methods, the advertisement will remain online, with only PayPal removed. Ongoing orders will not be affected. We apologize for any inconvenience caused. Reach out to our customer service team if you have any inquiries.Thank you for your support! OKX Team May 16, 2023 (HKT)Published on May 16, 2023Updated on Nov 17, 2025AnnouncementsOKX Announces Support for Tether (USDT)
Adding USDT to our platform represents our clients could trade a new digital asset and they have alternative for cryptocurrency hedging or arbitrage. OKX Team www.OKX.com Tel: +852 3628 3751 Oct 12, 2017 --- About OKX OKX (www.OKX.com) is a premier digital asset trading platform in the world. It offers spot and derivatives trading services of digital assets including Bitcoin, Litecoin and Ethereum to the clients across the globe.Published on Oct 12, 2017Updated on Nov 17, 2025Announcements