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Changes to V5 API WebSocket subscription parameter and URL
The WebSocket channels below (see Table 1 for details) are now available from "/business" URL. The current URL ("/private" or "/public") will no longer service the WebSocket channels listed below from 20 June 2023. The changes apply to both demo and live trading. Please change the URL as soon as possible. Please complete the "instFamily" change listed above first, then switch to the new "/business" URL.Published on 24 Apr 2023Updated on 17 Nov 2025AnnouncementsHow do I download my account statements?
Select download to download the statementI want to download account statements with full address To download your statements with a full address, please follow the steps here.Published on 6 Nov 2024Updated on 1 Apr 2026FAQ74How can you protect yourself from a phishing attack?
A phishing attack is a prevalent online scamming method where perpetrators use various techniques to mimic the URL address and webpage contents of a legitimate website.Published on 17 Aug 2023Updated on 3 Mar 2026FAQ3,688Get started with Orbit livestream
Your stream key and stream URL can be found under the streaming window. Copy the stream key and stream URL, and paste it into your preferred external streaming software. The following screenshots use OBS as an example. Paste the stream key and stream URL into your external streaming software. Configure the source of your video and audio. Preview your livestream on the Orbit livestream.Published on 5 Jan 2026Updated on 29 Jan 2026Product documentationHow do I secure my exchange account?
However, their URLs don’t match our official links. If you get a suspicious message, don’t panic. First, verify it using our Channel Verification tool to check the email, phone number, or URL. Then log in through our official URL and contact OKX Support with a screenshot. Our security features protect against threats, but it’s essential to stay vigilant. Always ensure you’re on OKX.com before entering sensitive info, and avoid clicking login links in emails or SMS.Published on 12 June 2024Updated on 23 Mar 2026FAQ1,311Affiliate activity portal - join page enhancement
Affiliates are now able to directly promote the activity by sharing the "join" URL. This update makes it easy for you, an affiliate, to share ongoing campaigns with your community. How can an affiliate use this new feature? Simply follow the steps below: Look for an ongoing activity on the Affiliate Portal Tick the checkbox beside "Promote activity on Join page.Published on 8 June 2023Updated on 25 Mar 2026FAQ221What do I need to do when I change my country of residence?
Account statements and history data Your account statements, trading history, and funding history won't be accessible for download after updating your country of residence across data centers. You may download your required account statements or historical records before proceeding. If you have any questions or need further assistance, please contact our customer support team. Fee levels will be reset. API domain update Follow OKX API Documentation for the latest API domain updates.Published on 10 Apr 2025Updated on 16 Mar 2026FAQ532What's OKX Affiliate Program?
You can also select Download > select any period from one day to one year > select Create report and download the data report. Note: You can create up to 30 reports per month. Each data report is available for download within 15 days after creation.How does OKX assess affiliate levels? We'll assess all affiliates monthly with immediate effect and adjust commission rates based on your affiliate level.Published on 27 Sept 2023Updated on 2 Apr 2026FAQ3,202Fast API Launch
Apply for OAuth Brokers do apply for a Third Party App IP Whitelist first In the OAuth Broker application, provide the following: Third Party Servers IP Whitelist Redirect URL Logo Fast API permissions Cross Domain Name 3. After your application is successful, you will receive an email with client_id and client_secret. Please keep this information safe and do not show it to others. User: How to activate the Fast API function?Published on 5 Jan 2023Updated on 1 Apr 2025Product documentationHow to prevent phishing emails?
If the URL doesn't belong to an official OKX domain, don't open it. When the email address looks correct but the content feels suspicious Even if the sender address appears to be official, you should be cautious if the email content includes unusual instructions such as clicking links or providing personal information. In such cases, you should further verify the email's authenticity.Published on 24 June 2025Updated on 16 Dec 2025FAQ3Introduction to OKX's Sub-Broker
Basic Information URL: www.okx.com/broker Brokers can set up different types of Sub-brokers: API & OAuth Brokers. 2. Product Logic: 2.1. Brokers may have multiple growth channels. The Sub-broker feature allows brokers to have more freedom in sharing rebates with these growth channels 2.2.Published on 15 July 2023Updated on 21 Apr 2025Product documentationHow do I link an authenticator app?
There are two ways to get the authenticator app, through the OKX app directly, or by downloading it from your device's app store.Option1: Download app through OKX app Open the OKX app Go to the Main menu and select Profile and Settings Navigate to Security Under Authentication methods, select Authenticator app Follow the prompts to download and begin setupOption2: Download from your device's app store For Apple devices: Search for the authenticator app in the App Store and download it.Published on 29 Aug 2023Updated on 2 Apr 2026FAQ16,016How do I verify OKX's ownership and balance of the wallet address?
Open the terminal program Mac system: Terminal Windows system: Command Prompt Run the command and locate the directory of the downloaded folder. In our case, enter the command cd ~/Downloads/proof-of-reserves Enter the following command in terminal (The file name can be replaced with another file that needs validation) Mac: .Published on 26 Sept 2023Updated on 26 Jan 2026FAQ996How do I check my deposit progress?
To view deposit history beyond the past year, you can download your funding history on the web from Assets > Order center. You can download data for the past 6 months, the past year, or a custom time period, with data available from February 2021 onwards. For detailed instructions, please refer to How do I download my account statements? The deposit page displays the number of block confirmations required for deposits and withdrawals.Published on 13 Aug 2023Updated on 2 Apr 2026FAQ8,805How to solve the problem of encountering errors when logging in to wallet
Download and log in to the wallet extension through our official website. If you’re using batch tools, download them only from trusted sources. Thank you for your understanding and support. If the issue persists, contact your browser’s customer service team. OKX team July 15, 2024Published on 15 July 2024Updated on 17 Nov 2025Announcements