All
FAQ
Announcements
Product documents
How can I do spot trading with the Jupyter Notebook?
Learn more on how to access our market data and refer to the code below. 1 import okx.MarketData as MarketData 2 flag = "1" # live trading: 0, demo trading: 1 3 marketDataAPI = MarketData.MarketAPI(flag=flag) 4 result = marketDataAPI.get_tickers(instType="SPOT")print(result)6. How can I read the available trading pairs?Published on 29 Sept 2023Updated on 10 Sept 2025545What are the rules for P2P order cancellation?
You'll be banned for 15 minutes, 30 minutes, 1 hour, 4 hours, or all day. It'll be cleared at 00:00 on the same day. Trigger Restriction Duration 1st time The number of cancellations reaches the upper limit of the day.Published on 16 Aug 2023Updated on 24 Mar 20261,764Trading Fee Rules FAQ
past 30 days is 150,000,000 USD (meeting VIP 2), and your asset size is 5,000,000 USD (meeting VIP 4), then you will enjoy a VIP 4 fee tier, and all tradings across all business lines are eligible for VIP 4 benefits.Published on 22 Mar 2024Updated on 31 Mar 20261,076What should I do if I mistakenly withdraw crypto via the wrong network?
For example, if you previously mistakenly selected ETH network for USDT, in this case, you should select USDT-ERC20 Select Copy to copy the deposit address 4. Return to your Web3 wallet, select Send > select crypto and network Select send in your Web3 wallet 5. Paste the deposit address you copied from your exchange account Paste your deposit address 6.Published on 17 Mar 2023Updated on 26 Jan 20265,522How do I become part of the OKX P2P Merchant Program?
The specific steps are as follows:1. Meet 4 verification requirementsCondition 1: Complete [Video Verification]. Video verification needs to be done in [C2C Buy Crypto]. Open the App homepage, tap [C2C Buy Crypto], then select [My] - [C2C Video Verification] - [Start Recording].Published on 25 Nov 2022Updated on 29 Jan 2026712Why is my accessible balance lower than my funds unavailable for withdrawal?
USD value (Crypto asset) Accessible balance 60,000 (~20 ETH) Unavailable for withdrawal 60,000 (~1 BTC) (Protected value) 0 (Locked value) 60,000 (~1 BTC) Available for withdrawal 0 Stage 4: the price of ETH drops to 1,000 USDT at 17:12 UTC. The new value of 20 ETH is reflected in their accessible balance. However, the snapshot of the value of the initial 1 BTC deposit remains under his funds under the unavailable for withdrawal portion.Published on 13 May 2024Updated on 8 Sept 2025341What are untradable assets?
OKX shall not be responsible for any issue that may arise in relation to your untradable assets, and you should carefully manage such assets to avoid any losses.Types of untradable assets Crypto that OKX doesn't support Crypto sent to networks that OKX doesn’t support Crypto that has been or will be delisted from OKX Airdrop crypto Here are the details of these 4 types of untradable assets:1.Published on 26 Sept 2023Updated on 12 Feb 20263,916Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
Then further open verification is performed on the sampled data generated in number 4. First to verify that the data is consistent with the polynomial commitment and second to verify that the data satisfies the constraints constructed in number 1. Finally, the combination coefficients of the low-degree test polynomial are verified.Published on 10 May 2023Updated on 8 Sept 2025179How do I check my deposit progress?
On the app 1. Open your OKX app and select Deposit crypto 2. Select More (3-dot icon) option and select Deposit history to view the past transactions Select More to check deposit history 3. Select the deposit transaction that you want to check the progress. You'll see the deposit amount, deposit status, and deposit time on the details page 4.Published on 13 Aug 2023Updated on 31 Mar 20268,794What's the Spot Grid bot and how do I use it?
., 1, 2, 3, 4). Geometric: maintains a consistent ratio between each grid level (e.g., 1, 2, 4, 8). Investment amount: this is the total amount of the selected currency the bot will use to place buy and sell orders across the grids. The maximum amount is usually the available balance in your trading account for the selected currency.Published on 12 Feb 2025Updated on 17 Nov 202511How do I request an increase in AUD deposit and withdrawal limits?
You'll need to answer 4 questions. For example, your industry or occupation, source of funds, expected deposit amount and the reason that you're requesting an increase in your cash limits.How long does it take to process my limit increase request? Our team will review your submitted documentation and respond within 1 business day. We strive to process requests as quickly as possible to ensure a smooth user experience.Will I always receive the limit increase I request?Published on 15 Dec 2023Updated on 17 Nov 20259How do I enable allowlist? (web)
If your account is compromised, the extra layer of protection will prevent you from withdrawing funds to any unauthorized addresses.Getting started 1. Login to your account at okx.com, go to Assets > Withdraw 2. Select the crypto you'd like to withdraw > On-chain 3. You can either enter the address or select the address in your address book. If there's no address available, you can select Add address or Manage address book to add a new address to your address book. Open your address book 4.Published on 14 Aug 2023Updated on 12 Feb 2026416OKX Beginner's Guide
Kickstart your crypto journey in 4 simple steps:Step 1: Register for an account Register for an OKX account with either your e-mail, Telegram, Apple or Google account and phone number. Find out how to register an OKX account here.Step 2: Complete identity verification (KYC) To comply with regulations, OKX verifies your identity. Doing so helps to secure your account and allow you to access OKX's services.Published on 22 Aug 2025Updated on 27 Jan 20262How can I do derivatives trading with the Jupyter Notebook?
import okx.Account as Account flag = "1" # live trading:0, demo trading: 1 accountAPI = Account.AccountAPI(api_key, secret_key, passphrase, False, flag) result = accountAPI.get_account_balance() print(result)4. What account mode and margin/trade mode are eligible for derivatives trading with the Jupyter Notebook?Published on 28 Sept 2023Updated on 12 Feb 2026195Affiliate FAQ
Normally, your commissions will be distribute within 1–2 hours after trade made. However, during extreme market conditions, the high volume of calculations may cause delays of several hours, which is considered normal.4. What commission rate will be assigned when I am invited by an affiliate? You can check your assigned percentage by following the steps below: Open your OKX app > Main menu. Select User Center On the My Rewards page, you can view your rebate percentage assigned by the affiliate.Published on 4 Dec 2024Updated on 19 Mar 2026720