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How do I check the status of my institutional verification?
Select Continue to complete the application once it's done You can complete the application once the requirements are complete Once you submit your application, its status will be updated to Under Review.Published on 10 Oct 2024Updated on 8 Oct 202536How do I whitelist OKX Emails?
the From field and select Create filter Check the box next to Never send it to Spam and select Create filter Select Never send it to Spam optioniCloud Whitelisting an email address in iCloud is simple and quick Log in to your iCloud account and select the Apps menu to access your Contacts Open your contact in iCloud Select the (+) below profile and select Create New Contact Create a new contact to whitelist Populate all the fields and be sure to add okx.com Add email to whitelist Lastly, select DonePublished on 26 Nov 2024Updated on 8 Sept 202570How do I deposit AUD with bank transfer?
Go to Assets and select Deposit Select Australian Dollar to start an AUD deposit Go to Australian Dollar to start making an AUD deposit Select a deposit method and Next to check the required details for your transfer, then select Next After checking the deposit instructions and copy/paste the required info into your online banking system, select Done and you can continue to initiate a deposit with your bank Confirm the deposit transaction from your bank accountOn the app Open your OKX app.Published on 13 Mar 2024Updated on 21 Jan 202633Why do I need to fill in tags (tag/memo) when I withdraw or deposit certain cryptos?
If this is not done, the funds may not be credited to the correct address. Note: deposit tag/memo are typically 7–8 digits long. Please refer to the tag/memo number displayed on the deposit page and enter it exactly as shown. For example, you can find both the deposit address and tag/memo on the deposit page in the screenshot below: Deposit page with both deposit address and tagHow do I fill in the tag/memo?Published on 22 Aug 2023Updated on 4 Mar 2026414How do I become part of the OKX P2P Merchant Program?
Video verification needs to be done in [C2C Buy Crypto]. Open the App homepage, tap [C2C Buy Crypto], then select [My] - [C2C Video Verification] - [Start Recording]. Friendly reminder: Before recording, please check if your phone is on silent and make sure the camera and microphone permissions are enabled.Condition 2: Complete 20 buy or sell crypto transactions You need to complete 20 or more transactions in the [Quick Zone] and [Favorites Zone].Published on 25 Nov 2022Updated on 29 Jan 2026714How to fix passkey error 50162 on Android devices
Once this is done, proceed to the next step: deleting the damaged passkey in your Google Password Manager.How do I delete the damaged passkey in my Google Password Manager? Note: Delete the same passkey in Google Password Manager is a very important step. If you skip this step, any new passkey you create may still fail due to the previously corrupted passkey stored in Google. To delete the same passkey in Google Password Manager, please go to the Google Play Store app.Published on 8 Dec 2025Updated on 26 Dec 20251,545I haven't received the SMS code
If you can't log in, switch to other alternatives, see the steps below to know how it's done. Note: SMS security codes are only sent through standard mobile carriers. Other messaging services (such as WhatsApp, Telegram, or third-party apps) are not supported for receiving SMS verification codes.How can I troubleshoot when I don't receive the SMS code? If you’re having trouble receiving verification messages, try the following: Restart your phone: Long device uptime may affect signal reception.Published on 16 Aug 2023Updated on 30 Mar 202632,646How do I secure my exchange account?
Once done, select Get code for SMS verification, enter the received code or the one provided by your authenticator app, and select Confirm to proceed. You can review your anti-phishing code settings on the same page as well. Your anti-phishing code will appear in all email communications from us, which will assure you of the email’s authenticity.4.Published on 12 June 2024Updated on 23 Mar 20261,312
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