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How do I turn on and sync multiple charts on a screen?
We generally support up to four charts on the screen, but this may vary depending on your device and the platform version you are using.Can I use different timeframes on each chart? Absolutely. Each chart can be set to its own timeframe, making it easy to analyze various timeframes simultaneously.Are all trading tools and indicators available in multi-chart view?Published on 9 Aug 2024Updated on 10 Sept 202530How to fix passkey error 50162 on Android devices
You can fix it by updating Google Play services or deleting the damaged passkey stored in your Google Password Manager.How to fix passkey error 50162? We recommend two solutions. Start with Method 1, and if the issue continues, follow Method 2 to remove the damaged passkey and recreate it.Method 1: Update Google Play services Go to Settings > All applications on your phone and locate Google Play services.Published on 8 Dec 2025Updated on 26 Dec 20251,647How do I fix errors when submitting my institutional verification?
Navigate the status of your details via the progress bar Learn more on how you can fix the errors on your Institutional account application here.Published on 10 Oct 2024Updated on 8 Oct 202560Where do I find limits, fees and processing time details for cash withdrawal?
Percentage + flat fees This type of fee is a combination of both, so you'll pay a percentage of your withdrawal amount plus a fixed flat fee. Example: 1.5% + 1 USD fee If you withdraw 200 USD: 1.5% of 200 USD = 3 USD Plus 1 USD flat fee Total fee = 4 USD Actual fees being charged will be displayed on the Preview screen before you submit. This fee amount will always be deducted from your withdrawal amount.Published on 23 May 2025Updated on 4 Mar 202634Why did my identity verification fail?
Note: You can refer to How do I verify an individual account for specific requirements and check this link for more tips on verifying your selfie and ID. How to check the failed reason for identity verification? You can check your email for the failed reason and submit it again by clicking the link.Published on 5 Sept 2023Updated on 7 Apr 202611,528Where do I find limits, fees and processing time details for cash deposit?
Percentage + flat fees This type of fee is a combination of both, so you'll pay a percentage of your deposit amount plus a fixed flat fee. Example: 1.5% + 1 USD fee If you deposit 200 USD: 1.5% of 200 USD = 3 USD Plus 1 USD flat fee Total fee = 4 USD Actual fees being charged will be displayed on the Deposit Preview screen before you submit. This fee amount will always be deducted from your deposit amount.Published on 23 May 2025Updated on 12 Feb 202628How do I explore new trading opportunities on OKX?
Head over to the trading screen and select Feed on the trading chart screen Proceed to select Feed option on the trading chart page The Feed allows you to explore news and updates from the X platform that are directly related to the token displayed on the chart Once on the page, you can view the current news updatePublished on 17 Jan 2025Updated on 15 Oct 20253X Layer upgrade and OKT/OKB asset handling FAQ
After the burn, all OKB transferred to the black hole address will be automatically burned, manual OKB burns will stop, and the total supply of OKB will be fixed at 21 million.Will OKT deposits now also be exchanged at the same average closing price? Yes. OKTChain will continue operating until January 1, 2026. Before this date, you can deposit OKT to the platform at any time.Published on 13 Aug 2025Updated on 29 Jan 202627How do Simple Buy/Sell and Spot Trading differ?
Spot Trading lets you buy and sell crypto at live market prices, with more control over how and when your orders are filled. Market orders fill instantly at the best available bid/ask. Limit orders fill only at the price you set (or better). Fees are shown separately and follow a maker/taker schedule. Spot on the webHow do Simple Buy/Sell and Spot Trading compare?Published on 28 July 2025Updated on 9 Dec 20252What documents are accepted as proof of sources of funds from decentralized finance?
As decentralized finance (DeFi) operates on blockchain technology, it differs significantly from traditional financial systems in how funds are verified. Understanding the acceptable forms of documentation is crucial for individuals and entities engaging in order for them to be able to continue their trading in Centralized Finance (CeFi).Published on 12 Nov 2024Updated on 9 Feb 202653How do I change the chart type?
On top of the more chart types and charting options, you can set up multi-screen displays and personalized alerts, so you never miss a critical market move. If you want to find out how you can enable multiple charts on screen, visit here.Published on 5 Nov 2024Updated on 10 Sept 202513Passkey FAQ
How do I log in with passkey if I've switched to a new iPhone? If you've changed devices, you can still log in by scanning the QR code using a device that supports iOS 18 or above, or any other compatible device. When setting up a new passkey, we recommend keeping your old device nearby. With Bluetooth enabled on both devices, scan the QR code from your old device to authorize and complete the setup.3. I updated to iOS 18 but can't create a passkey. What should I do?Published on 19 Mar 2025Updated on 4 Mar 2026118How do I change my authenticator app?
Select reset authentication method on security authentication page Follow the on-screen instructions or contact customer support to reset your authenticator app. Note: For your security, you won't be able to withdraw crypto or use P2P trading within 24 hours of resetting or changing your authenticator app. For more information, please click: Authenticator app user guideIf your authenticator app is not working, please refer to How do I reset Two-factor authentication (2FA)?Published on 11 Sept 2023Updated on 6 Apr 20264,290How do I protect my account from Trojan horse takeovers?
Learn how to recognize takeover signs, protect your account, and reduce risk.How do hackers take over my account using a Trojan horse? Trojan horse viruses can grant hackers remote control of your device — often where your critical accounts are already logged in. Once inside, attackers may perform unauthorized actions, such as transferring funds, changing account settings, or accessing private data.Published on 30 May 2025Updated on 5 Feb 202611How do I turn on the quick order feature?
Select Display Enable quick order by ticking the Quick order option Activate the Floating window and/or Plus button by toggling the function on Switch on both of the options available under the Quick order option Find out how you can effortlessly execute your trade precisely here.Published on 23 Oct 2024Updated on 10 Sept 202516