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How do I track my assets when trading in Spot and Futures mode?
The new version will also show all of the user's assets, including less than 8-bit assets, while the old version will not.How to only display one of the holds or assets? After selecting the preferred type through the drop-down, the result of the matching condition can be displayed. Once you select Filter after selecting it, you can select which Positions type to display in the list.Published on 23 Oct 2024Updated on 12 Feb 202619How do I set up a liquidation alert?
Setting up a liquidation alert helps you manage your risk by notifying you when your margin level drops to or below 300%. This allows you to take timely actions, such as depositing more funds or adjusting your positions, to avoid liquidation.How do I set up a liquidation alert on my trading platform?Published on 2 Aug 2024Updated on 17 Nov 202525What's the Spot DCA (Martingale) bot and how do I use it?
If the price drops to this level, the bot will stop trading and sell all base assets at the market price.How do I manage my Spot DCA (Martingale) bots? From the trading bot dashboard, you can monitor and manage your Spot DCA (Martingale) bots: Stop your bot: when you stop the bot, all pending orders are cancelled. You can choose to either sell any available crypto at the market price or keep it. In both cases, funds or crypto are transferred to your trading account.Published on 12 Feb 2025Updated on 17 Nov 20252What's the Spot Grid bot and how do I use it?
If the price drops to this level, the bot will stop trading and sell all base assets at the market price.How do I manage my Spot Grid bots? From the trading bot dashboard, you can monitor and manage your spot grid bot: Modify parameters: adjust the bot's price range and grid quantity even after it’s active, allowing flexibility in response to market changes. Withdraw profits: transfer grid profits earned by the bot directly to your trading account.Published on 12 Feb 2025Updated on 17 Nov 202511What's OKX Convert?
To get a real-time exchange rate, you only need to select your crypto pair from the drop-down menu. Note: BTC and ETH can only be converted with BTC, ETH, or stablecoins. Direct conversion between BTC/ETH and most tokens isn't supported except for BTC/ETH or stablecoins. Aside from this restriction, any crypto pair that has a spot trading market can be converted via Convert. You can view the full list of supported assets here.5.Published on 27 Sept 2023Updated on 1 Apr 20262,161World Cup VIP Exclusive Gift Set FAQ
A snapshot will be taken on March 25, 2026, at 10:00 (UTC+8). Users who are VIPs at the time of the snapshot will be eligible to receive a World Cup VIP Exclusive gift set. VIPs may submit their delivery address, Customization Name and Number on the football Jersey from March 25, 2026 at 12:00PM (UTC+8) to March 31, 2026 at 12:00PM (UTC+8). Notes: Only verified VIP users are eligible. Trial VIP accounts aren't eligible for the World Cup VIP Exclusive Gift Set.Published on 19 Dec 2025Updated on 26 Mar 2026309Trading bot FAQ
Geometric: maintains a consistent ratio between each grid level (for example, 1, 2, 4, 8). Investment amount: this is the total amount of the selected currency the bot will use to place buy and sell orders across the grids. The maximum amount is usually the available balance in your trading account for the selected currency.Published on 12 Feb 2025Updated on 11 Dec 2025Why is my accessible balance lower than my funds unavailable for withdrawal?
USD value (Crypto asset) Accessible balance 60,000 (~20 ETH) Unavailable for withdrawal 60,000 (~1 BTC) (Protected value) 0 (Locked value) 60,000 (~1 BTC) Available for withdrawal 0 Stage 4: the price of ETH drops to 1,000 USDT at 17:12 UTC. The new value of 20 ETH is reflected in their accessible balance. However, the snapshot of the value of the initial 1 BTC deposit remains under his funds under the unavailable for withdrawal portion.Published on 13 May 2024Updated on 8 Sept 2025342How do I close my account? (web)
Review your account assets in Trading, Grow, OKX account balance, Web3 wallet balance (if your wallet is connected to your exchange account), untradable assets, and select Continue 8. Close account after your reconfirmation 9. Get SMS/email and Authentication code and Continue to close the account Note: it's required to bind with an authentication app in your account before closing itPublished on 22 Aug 2023Updated on 3 Apr 2026456How do I close my account? (app)
Note: after closing your account, there's a 30-day cooling period. You won't be able to reuse the same phone number, email, or identity information to create a new account during this time.Getting Started Open your OKX app and go to User Center Select '>' to view the User Center page Open user center page 3. Go to Settings, and select Close account Opening Close account page 4. Closing your account is permanent and irreversible.Published on 22 Aug 2023Updated on 3 Apr 2026888What is sub-account?
Regular users can create a maximum of 5 sub-accounts; VIP users can create 20-30 sub-accounts depending on your tier. You can view your tier permissions. If you'd like to enable more trading modes for a sub-account or delete a sub-account, you can only proceed on the web.How do I log in to my sub-account?Published on 22 Aug 2023Updated on 4 Mar 20261,828Where do I find limits, fees and processing time details for cash withdrawal?
Monthly limit: The maximum amount you can withdraw within a 30-day period. Limit resets on a rolling basis, 30 days after the transaction that reached the limit. Maximum withdrawals: The maximum number of withdrawals you can make for a defined period.What is the withdrawal processing time? Processing time is the estimated time it takes for your withdrawal to complete and for the funds to appear in your bank account.Published on 23 May 2025Updated on 4 Mar 202634Where do I find limits, fees and processing time details for cash deposit?
Monthly limit: The maximum amount you can deposit within a 30-day period. Limit resets on a rolling basis, 30 days after the transaction that reached the limit. Maximum Deposit: The maximum number of deposits you can make for a defined period.What is the deposit processing time? Processing time is the estimated time it takes for your deposit to complete and for the funds to appear in your OKX account.Published on 23 May 2025Updated on 12 Feb 202628How do I enable allowlist? (app)
When you choose to verify an address in the withdrawal address book, it will be verified for 30 days by default. Select Change verification period to verify the address permanently. 30 days (default): Withdrawals to this address within 30 days will not require additional verification. When an address is verified for 30 days, withdrawals have to be made within 30 days to maintain its verified status.Published on 14 Aug 2023Updated on 31 Mar 20261,900How can I do derivatives trading with the Jupyter Notebook?
Other than ordId, you can also specify clOrdId to get order details. result = tradeAPI.get_order(instId="BTC-USDT-SWAP", ordId="505073046126960640") print(result)8. How can I cancel an order for derivatives trading with the Jupyter Notebook using via Cancel order? You also use __clOrdId__ in place of __ordId__ result = tradeAPI.cancel_order(instId="BTC-USDT-SWAP", ordId="505073046126960640") print(result)9.Published on 28 Sept 2023Updated on 12 Feb 2026195