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What are the rules for P2P order cancellation?
You'll be banned for 15 minutes, 30 minutes, 1 hour, 4 hours, or all day. It'll be cleared at 00:00 on the same day. Trigger Restriction Duration 1st time The number of cancellations reaches the upper limit of the day.Published on 16 Aug 2023Updated on 24 Mar 20261,761How do I enable allowlist? (app)
How to add a no-verification withdrawal address: When you choose to verify an address in the withdrawal address book, it will be verified for 30 days by default. Select Change verification period to verify the address permanently. 30 days (default): Withdrawals to this address within 30 days will not require additional verification. When an address is verified for 30 days, withdrawals have to be made within 30 days to maintain its verified status.Published on 14 Aug 2023Updated on 12 Feb 20261,897How do I enable allowlist? (web)
After it's disabled, you're able to withdraw to any new addresses.What's the 30-day verification for the withdrawal from the address book? When an address is verified for 30 days, withdrawals have to be made within 30 days to maintain its verified status. If no withdrawal is made, its verification will expire and future withdrawals to this address will require security verification. If a withdrawal is made, the expiry date will be extended to 30 days after the latest withdrawal date.Published on 14 Aug 2023Updated on 12 Feb 2026416OKX Australia - New User Bonus Program
The New User Bonus is restricted from trading or withdrawal for up to 90 days from the date of issuance. To unlock the New User Bonus, users must maintain a daily average account value of $500 AUD (or equivalent) ("Minimum Balance Requirement") for a total of 30 days within that 90-day window. The 30 qualifying days do not need to be consecutive. If the requirement is not met within the 90-day period, the Referral Bonus will be forfeited.Published on 10 June 2024Updated on 17 Nov 202568OKX Australia - Refer a Friend Program
The Referral Bonus is restricted from trading or withdrawal for up to 90 days from the date of issuance. To unlock the Referral Bonus, your friend must maintain a daily average account value of $500 AUD (or equivalent) ("Minimum Balance Requirement") for a total of 30 days within that 90-day window. The 30 qualifying days do not need to be consecutive. If the requirement is not met within the 90-day period, the Referral Bonus will be forfeited.Published on 30 Jan 2025Updated on 17 Nov 202523How do I download my account statements?
To download your trading history, please follow these steps: Select Trading history from the menu bar to view your trading history Note: trading history can only display data for up to 90 days. However, you can still access records beyond 90 days by downloading your full trading history file.Published on 6 Nov 2024Updated on 4 Mar 202673Trading Fee Rules FAQ
VIP users are classified based on the asset amount or trading volume over the past 30 days. Different levels determine the trading fees for the next trading day.Published on 22 Mar 2024Updated on 26 Mar 20261,075OKX Trading Rebate Card - Terms and Conditions
Once rebate card is granted to your account (Rewards Center > My Rewards), your corresponding daily trading fees (00:00 to 23:59 UTC+8) will be distributed to your Funding Account in USDT within the next day. If you trade on the day when the Rebate Card is granted, your first trading fee rebate will be calculated from the granted time to 23:59 UCT+8, and be distributed to your Funding Account in USDT within the next day.Published on 9 Oct 2023Updated on 8 Jan 2026333Where do I find limits, fees and processing time details for cash withdrawal?
Weekly limit: The maximum amount you can withdraw over 7 consecutive days. Limit resets on a rolling basis, 7 days after the transaction that reached the limit. Monthly limit: The maximum amount you can withdraw within a 30-day period. Limit resets on a rolling basis, 30 days after the transaction that reached the limit. Maximum withdrawals: The maximum number of withdrawals you can make for a defined period.What is the withdrawal processing time?Published on 23 May 2025Updated on 4 Mar 202634Where do I find limits, fees and processing time details for cash deposit?
Weekly limit: The maximum amount you can deposit over 7 consecutive days. Limit resets on a rolling basis, 7 days after the transaction that reached the limit. Monthly limit: The maximum amount you can deposit within a 30-day period. Limit resets on a rolling basis, 30 days after the transaction that reached the limit. Maximum Deposit: The maximum number of deposits you can make for a defined period.What is the deposit processing time?Published on 23 May 2025Updated on 12 Feb 202628How do I check my deposit progress?
If you need records older than 90 days, you'll need to download order history from the web. Refer to How do I download my account statements?Published on 13 Aug 2023Updated on 3 Mar 20268,790What should I do if the T+N security protection is triggered and I can't trade?
If you continue with the order, the system will limit withdrawals and crypto resales for 1, 3, 7, 15, or 30 days (check the on-screen message for details). Note: If you do not see any T+N-related prompts, you can sell or withdraw the crypto immediately after the transaction is complete.What should I do if I trigger T+N protection? If your order triggers T+N protection, we recommend that you wait patiently. The restriction will be automatically lifted after N days.Published on 17 Mar 2023Updated on 23 Mar 20262,556What is the New User Full Rebate Program?
Reward Distribution Rewards are distributed daily over 7 days following completion of the First Qualifying Trade. Each day's reward is dispatched at the scheduled daily dispatch time (based on local time or SGT, as configured). Rewards are distributed in equal installments unless otherwise specified herein. Rounding adjustments may be applied on the final day to account for fractional amounts.Published on 16 Mar 2026Updated on 27 Mar 2026OKX P2P verified merchant service agreement
Verification Processing Time Verification may take approximately 14 working days after all required information is submitted.4.Published on 15 Sept 2023Updated on 28 Jan 2026708What's OKX Affiliate Program?
You can also select Download > select any period from one day to one year > select Create report and download the data report. Note: You can create up to 30 reports per month. Each data report is available for download within 15 days after creation.How does OKX assess affiliate levels? We'll assess all affiliates monthly with immediate effect and adjust commission rates based on your affiliate level.Published on 27 Sept 2023Updated on 16 Mar 20263,190