All
FAQ
Announcements
Product documents
OKX Wallet has supported Fractal Bitcoin network
OKX Wallet partners with Fractal Bitcoin to reward the Bitcoin community with FB tokens. Check your eligibility here. Please ensure your OKX app and extension are updated to the latest versions: App 6.84.0 Extension 3.12.1 You can now track and manage Fractal Bitcoin network assets in OKX Wallet on the OKX app, wallet extension, and web dashboard. OKX team September 9, 2024Published on 9 Sept 2024Updated on 17 Nov 2025AnnouncementsHow do I track my assets when trading in Spot and Futures mode?
While trading in Spot and Futures modes, you can monitor your assets through the Position and Assets tabs on the trading screen. We've seamlessly integrated these options to improve your trading experience. They're crafted to simplify navigation and elevate user satisfaction. Positions and assets are combined in one menuHow do I filter to track my positions and assets? Users will find their positions and assets displayed together under the Positions and Assets menu.Published on 23 Oct 2024Updated on 12 Feb 2026FAQ19Creating and sending RFQs in RFQ Builder
On the RFQ Builder page, navigate to the Positions tab at the bottom. From there, you can choose which positions you want to close and the Import button will be available.Published on 7 Mar 2024Updated on 1 Apr 2025Product documentationHow do I use the custom interval feature?
Go to the Trading page Hover on the arrow besides the Candles option, and select the interval selector above the trading chart Scroll down and select Custom interval from the available options Select Custom Interval within the list of interval periods available Enter your preferred time interval (for example, 3 minutes, 12 hours, or any custom setting) Fill in the custom time interval as you wish Confirm your selection, and the chart will adjust accordinglyHow does the custom interval feature helpPublished on 5 Mar 2025Updated on 10 Sept 2025FAQ5How do I reverse my trading position with one tap?
Go to Trade > Positions Select the position you want to reverse Select the Reverse button (double-arrow icon for App) Note: this feature is available only in One-Way Mode; Hedge Mode isn't supported.Published on 5 July 2025Updated on 19 Mar 2026FAQ9Trading on Nitro Spreads
You can choose to trade these positions out in the CLOB or trade them out via Nitro Spreads again.Order history In the Order history tab, you’ll be able to see your historical orders along with details regarding that order, such as the direction of the trade, the spread you traded, the size, and price.Trade History In the Trade history tab, you will be able to see the historical trades along with details on that trade, such as direction of the trade, the spread you traded, fees for each individualPublished on 7 Mar 2024Updated on 1 Apr 2025Product documentationHow do I know if anti-money laundering (AML) program questionnaire is needed for my verification?
This'll open the AML questionnaire in a new tab for your review and completion Once completed, you can close the tab and return to the verification page to continue your verification process Take the anti-money laundering (AML) program questionnaire under the Additional info sectionPublished on 12 Dec 2024Updated on 15 Oct 2025FAQ78OKX will list GuildFi’s GF token for spot trading and launch GF staking
To access flash deals, visit the OKX website, select “Earn” from the ”Finance” section on the top menu and click on the “Flash deals” tab to see available offers. Similarly, on the OKX mobile application, tap on “Earn” from the main screen and select the “Flash deals” tab. You can also access OKX Earn by clicking here. Risk warning: Trading digital assets involves significant risk and may result in the loss of your invested capital.Published on 8 Dec 2021Updated on 17 Nov 2025AnnouncementsOKX will list Moonriver’s MOVR token for spot trading and Flash deals of subscriptions coming soon
To access flash deals, visit the OKX website, select “Earn” from the ”Finance” section on the top menu and click on the “Flash deals” tab to see available offers. Similarly, on the OKX mobile application, tap on “Earn” from the main screen and select the “Flash deals” tab. You can also access OKX Earn by clicking here. Risk warning: Trading digital assets involves significant risk and may result in the loss of your invested capital.Published on 8 Dec 2021Updated on 17 Nov 2025AnnouncementsGetting to know your activity and portfolio pages
For more detailed insights, you can go back to the Orders tab and tap View history. Here you'll find a detailed dashboard where you can: Review your entire order history with prices for each completed trade. Check your current balances under assets. Track all activity of your trading bots under ongoing bots and bot history.Published on 5 Nov 2025Updated on 9 Dec 2025FAQ1OKX NFT Alpha Discounts Day
Through a Web browser: Wallet (click [Wallet] tab on the top) > NFT Marketplace > Featured / Launchpad > Current event On OKX APP: Wallet > NFT Marketplace > Featured / Launchpad > Current event Event Guide First, Tap the 'Connect wallet' tab and connect the wallet you want to use in the event. Then click the event posters on the Featured or Launchpad page. Second, You can check your task status on the Event Tasks page.Published on 2 Sept 2022Updated on 17 Nov 2025AnnouncementsHow do I whitelist OKX Emails?
If the email service provider is pushing OKX emails into your spam folder, you can follow the below instructions to whitelist our email addresses.Gmail Log in to your Gmail account and select Settings and See all settings Open settings page Find the Filters and Blocked Addresses tab and select Create a new filter Create a filter Insert okx.com into the From field and select Create filter Check the box next to Never send it to Spam and select Create filter Select Never send it to Spam optioniCloudPublished on 26 Nov 2024Updated on 8 Sept 2025FAQ69Where do I find limits, fees and processing time details for cash deposit?
On the app Select Transfer on the home page Select the Transfer option Select Deposit Select Deposit as your transaction method Select your preferred currency option Select your preferred currencyOn the web Select Deposit from the home page tab, select Deposit cash from the Deposit menu off the home page tab or go to Assets and select Deposit Select Cash Select your preferred entry to Deposit on the home page before selecting Cash on the Deposit pageHow do I access supported currencies and cash depositPublished on 23 May 2025Updated on 12 Feb 2026FAQ28Introduction to settlement mechanism
You can check the settlement bill in the Trading history tab on the Order center page. The relevant record will be under the Settlement type. Market Information You can check the platform’s settlement history in Settlement tab under Settlement and delivery history on the Market info page. Details including the trading pair, settlement time, and settlement price can be found there. Note: If the settlement mechanism is temporarily paused, there won’t be a record for any skipped settlements.Published on 8 Mar 2025Updated on 18 Mar 2026Product documentationOKX Wallet Now Support on Full Approval History
You can click the "Approval" tab on the OKX wallet homepage to view and manage your full wallet approval records. The feature is currently available on Ethereum, OKTC, BNB Chain, Polygon, Avalanche C, Fantom, Optimism, Arbitrum One, Gnosis, zkSync Era, and more chains coming soon. Please note: Due to the openness of on-chain contract deployment, fraudulent phishing contracts occur from time to time. Hackers use approval operations to maliciously charge high gas fees.Published on 16 Oct 2023Updated on 17 Nov 2025Announcements