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How long does it take for a deposit to be completed?
The deposit completion time depends on the confirmation speed of network miners and the required number of confirmations by the receiving platform. The main influencing factors are as follows:Network miner confirmation speed Each deposit needs to be confirmed by miners on the blockchain network. The confirmation speed is influenced by network congestion and the transaction fee amount. Higher fees...Published on Oct 17, 2024Updated on Jan 1, 2026FAQ404OKX take profit and stop loss optimisation
Optimisation #1: Modify take profit / stop loss orders anytime, anywhere Modify any TP/SL parameters: You can now modify your existing take profit and stop loss orders in real-time. You can adjust the price levels, quantities, and other key parameters to adapt to changing market conditions, ensuring their strategies remain aligned with market movements.Published on Jun 19, 2023Updated on Nov 17, 2025AnnouncementsWhy is my withdrawal taking longer than usual?
To securely custody user assets, a portion of user assets is stored in cold wallets. We will perform cold-to-hot wallet asset transfers from time to time to manage the inventory. However, if assets in hot wallets are not sufficient to meet user withdrawal demands, an extra step is needed to transfer cold wallet assets to the hot wallet. This may cause delays of up to 24 hours to receive...Published on Feb 29, 2024Updated on Feb 12, 2026FAQ199How long does it take to complete my identity verification?
Here's what you can expect for identity verification: Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here. Waiting times may increase due to the high interest in cryptocurrency. You'll receive confirmation that you’ve been verified by SMS or email.Published on Sep 4, 2024Updated on Nov 17, 2025FAQ9How long does it take to complete my identity verification?
Here's what you can expect for identity verification: Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here. During times of high interest in cryptocurrency, wait times may increase. We thank you for your patience during these times.Published on Sep 5, 2023Updated on Nov 17, 2025FAQ6,973OKX to take Snowball, Snowball HODL, Seagull, Dip Sniper, and Peak Sniper offline
On December 27, 2024, OKX will be taking the following products offline: Snowball Snowball HODL Seagull Dip Sniper Peak Sniper At that time, new subscriptions will no longer be supported for these products. For Snowball, Snowball HODL, and Seagull users If you have orders with terms that last beyond December 27, 2024, they will remain in place until their term ends. You will still be able to view your order details under Earn on your Assets page.Published on Dec 17, 2024Updated on Nov 17, 2025AnnouncementsFlywheel
After the purchase, the user will take profit at the buying price, i.e., choose the dual-investment financial sell-high product at 75,000 USDT.When selecting the profit-taking product, it still needs to meet the minimum annualized return requirement of 10% and a maximum settlement period of 30 days; if at maturity of the profit-taking product, the settlement price is less than 75,000 USDT, the user earns BTC interest income and continues the profit-taking operation.Published on Feb 11, 2025Updated on Aug 14, 2025Product documentationHow do I place a TP/SL with Limit Order?
What's Take Profit (TP) and Stop Loss (SL)? Take Profit (TP) and Stop Loss (SL) are parts of One-Cancels-the-Other (OCO) order. OCO order is a pair of orders that are set simultaneously. If one order is triggered and executed, the other order is automatically canceled. This strategy allows traders to manage their trades more effectively by combining both a TP and an SL order.Published on May 31, 2024Updated on Feb 12, 2026FAQ280OKX to support ITC token migration
A snapshot and subsequent token migration will take place at 04:00 pm UTC on Aug 24. The snapshot will take place in both funding and trading accounts. ITC deposits and withdrawals will open after token migration. Users will be notified of the exact opening time in a later announcement. For any inquiries regarding this listing, please feel free to contact us in the official OKX Telegram group or via the Support Center.Published on Aug 19, 2022Updated on Nov 17, 2025AnnouncementsOKX to support GAL (Galatasaray Fan Token) to GALFT token migration
A snapshot and subsequent token migration will take place at 04:00 pm UTC on Jun14. The snapshot will take place in both funding and trading accounts. GALFT deposits, withdrawals and spot trading will open after token migration. Users will be notified of the exact opening time in a later announcement. For any inquiries regarding this listing, please feel free to contact us in the official OKX Telegram group or via the Support Center.Published on Jun 13, 2022Updated on Nov 17, 2025AnnouncementsOKX to support MEME token migration
A snapshot and subsequent token migration will take place at 04:00 pm UTC on Sep28. The snapshot will take place in both funding and trading accounts. MEME withdrawals will open after token migration. Users will be notified of the exact opening time in a later announcement. For any inquiries regarding this listing, please feel free to contact us in the official OKX Telegram group or via the Support Center.Published on Sep 27, 2022Updated on Nov 17, 2025AnnouncementsHow do I verify my identity with Singpass?
: you'll be placed under review by us, and it'll take up 24 hours for it to complete.Published on Sep 13, 2024Updated on Feb 9, 2026FAQ4OKX to support SAITAMA token migration
A snapshot and subsequent token migration will take place at 04:00 pm UTC on Jun 8. The snapshot will take place in both funding and trading accounts. SAITAMA deposits, withdrawals and spot trading will open after token migration. Users will be notified of the exact opening time in a later announcement. For any inquiries regarding this listing, please feel free to contact us in the official OKX Telegram group or via the Support Center.Published on Jun 7, 2022Updated on Nov 17, 2025AnnouncementsOKX to support CGS to CGL token migration
A snapshot and subsequent token migration will take place at 04:00 pm UTC on Feb 21. The snapshot will take place in both funding and trading accounts. CGL deposits, withdrawals and spot trading will open after token migration. Users will be notified of the exact opening time in a later announcement. For any inquiries regarding this listing, please feel free to contact us in the official OKX Telegram group or via the Support Center.Published on Feb 17, 2023Updated on Nov 17, 2025AnnouncementsOKX to support GTO to GFT token migration
A snapshot and subsequent token migration will take place at 04:00 pm UTC on Jan 30. The snapshot will take place in both funding and trading accounts. GFT deposits, withdrawals and spot trading will open after token migration. Users will be notified of the exact opening time in a later announcement. For any inquiries regarding this listing, please feel free to contact us in the official OKX Telegram group or via the Support Center.Published on Jan 17, 2023Updated on Nov 17, 2025Announcements